Lead Server

4 months ago

Tulsa, United States Cedarhurst Senior Living Full time

Can you be a real, true friend? Is it your nature to be open, listen deeply, know your heart, respond genuinely, and care as only a real friend cares? If so, we want to meet you.

Cedarhurst, a regional healthcare provider and true friend of older adults, seeks a service-minded, career-oriented individual to join our team as a Lead Server at our Woodland Hills community.

As a Lead Server you will have to opportunity to connect with, and positively impact the lives of, our residents daily You will provide a top-notch dining experience for our residents and their families. You will be responsible for helping prepare food, serve, and assist residents that need help eating their meals. Additionally, you'll assist with all catering services, room service, special party needs and marketing functions. You will work alongside the Dining Services Director to ensure the best dining experience for our residents and create a pleasant and sanitary dining area.

As a Lead Server, working with the Dining Services Director, you will impact the lives of our residents by -

  • Supports all catering, room service, special party needs, marketing functions, etc.
  • At the direction of the Dining Services Director will be instructed to create dining room schedule, and ensuring there is enough wait staff for shifts.
  • Required to ensure that all dining room staff fully understand the daily specials, desserts, and daily soups
  • Required to: clear, sanitize and set tables, remove garbage from the kitchen and clean trash containers, thoroughly review and complete daily checklist of duties for maintaining and cleaning kitchen and dining areas.
  • Required to assist in cleaning work areas, dining room floor, dining room tables, and dining room chairs after each meal and occasionally after special events, sweep, vacuum, and mop floor at the end of shift.
  • Assist in controlling food costs, when possible
  • Responsible for training server staff in, the standard operating procedures of
  • Cedarhurst Senior Living including but not limited to: Sanitation and safety protocols and processes, educating new staff on the menu, the process on how to describe meals to the residents, and proper set up, service table grooming, and dining room recovery during all meal periods.
  • Complete daily checklist of duties for kitchen and dining room, following all cleaning schedules, and ensuring, as well as
  • Participate in all required cleaning duties as scheduled. Must be able to provide direction on side work assignments to the serving staff, and ensure extra guests are prepared for.
  • Required to assist in cleaning work areas, dining room floor, dining room tables, and dining room chairs after each meal and occasionally after special events, sweep, vacuum, and mop floor at the end of shift.
  • Must be able to provide direction on side work assignments to the serving staff, and ensure extra guests are prepared for along with support serving staff with questions and provide assistance as needed
  • Must remain flexible and have the ability to work weekends when necessary.
To become a Lead Server, you will need -
  • High School diploma or equivalent and 0-2 years of previous experience
  • Basic knowledge of all Federal, State, and facility regulations regarding sanitation and infection control.
  • Respect for the principles of resident rights and confidentiality.
  • Must possess a general knowledge of laws and restrictions regarding senior living care, as well as a solid understanding of opportunities and limits of other levels of care within senior living.
  • Sense of professional curiosity, desire to learn new things, and to find / recommend solutions to problems.
  • Must exhibit and promote a high level of customer service, hospitality, curiosity and friendliness towards all residents, visitors, employees, and the overall community
  • Must have the ability to remain calm in stressful situations, to be flexible, to work well with many interruptions and have multi-tasking skills
When considering a career with Cedarhurst, please understand that -
  • Our core values describe our expectation that every team member will be Passionate, Trustworthy, Empathetic, Positive, Respectful and Approachable - and in every way a real, true friend of those we serve.
  • To be a Cedarhurst team member means you're devoted to doing The Friend's Work: In your every effort, you reassure, energize, and inspire older adults in Cedarhurst.
  • Cedarhurst believes that its team is its greatest asset. For this reason, we provide our team members with extensive training as well as personal and career development opportunities.
  • Cedarhurst believes in promoting from within. We seek team members who wish to grow with us.
  • Cedarhurst offers a competitive benefits package including medical insurance coverage, life insurance, long-term disability coverage and a 401(k) Plan with company match (after 1 year of service).
  • Cedarhurst offers wages on-demand which allows you to access your earned wages before your payday.
  • Cedarhurst considers the health and safety of its patients, family members, and team members as its highest priorities. All offers of employment are conditioned on completing and passing a background and drug test, encouraged to participate in COVID-19 vaccine program, participating in testing requirements (COVID-19 and TB) and using designated PPE when required.

We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.

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