Lead Product Manager

Lead Product Manager Become a part of our caring community and help us put health first. Humana is seeking a highly skilled Lead Product Manager to own and advance the intake process and facilitate key Lean Portfolio Management (LPM) ceremonies for the Medicaid portfolio. The Lead Product Manager will be responsible for optimizing intake workflows, driving cross-functional collaboration, and managing vital meetings such as the Medicaid Triage and Product Standup. Oversee, maintain, and continuously improve the Medicaid intake process, ensuring requests are efficiently captured, prioritized, and assigned in accordance with Agility Enablement Hub Lean-Agile Center of Excellence (AEH LACE) guidelines.

Serve as the primary facilitator for Medicaid Product Standup and Medicaid Triage meetings, ensuring effective communication, clear action items, and alignment with portfolio goals. Collaborate with stakeholders across business, technology, and product teams to ensure transparency and accountability in intake and triage activities. Monitor and report on intake process performance, identifying opportunities for automation and efficiency based on stakeholder feedback and Key Performance Indicators (KPIs). Support continuous prioritization efforts, aligning new work requests with ongoing initiatives and strategic objectives using Lean Portfolio Management (LPM) principles.

Leverage tools such as Jira Align and Azure DevOps (ADO) to track requests, manage Kanban boards, and report on Key Performance Indicators (KPIs). Ensure compliance with established portfolio management standards and lead process improvement initiatives. Foster a culture of collaboration and excellence within the Medicaid product team and with cross-functional partners. Required Qualifications Bachelor's degree in business, technology, or a related field.

Minimum five (5) years of product management experience, with demonstrated success managing intake or triage processes in a portfolio or agile environment. Two (2) or more years of experience leading change management initiatives in a matrixed environment. Proven experience leading meetings and ceremonies in an LPM or SAFe context. Proficiency with Jira Align, ADO, and other portfolio management tools.

Strong leadership, analytical, communication, and organizational abilities. Preferred Qualifications Master's degree in business, technology or a related field. Knowledge of Lean Portfolio Management and Medicaid program operations is highly desirable. Leading SAFe (SA) certification.

SAFe Product Owner/Product Manager certification. Additional Information Workstyle: This is a remote position. Travel: This role may require up to 10% travel for onsite meetings, which could include locations outside your state of residence. Typical Workdays and Hours: Monday Friday; 8:00am 5:00pm Eastern Standard Time (EST).

WAH Internet Statement: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Interview Format: As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours: 40 Pay Range: The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $126,300 - $173,700 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 04-11-2026 About Us: Humana Inc. (NYSE: HUM) is committed to putting health first for our teammates, our customers and our company.

Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.

This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.