Solutions Architect

2 weeks ago

Charlotte, United States True Signing Full time

Job Summary We are seeking an experienced Solutions Architect to play a crucial role in designing and implementing end-user computing solutions that enhance productivity, security, and user experience. Day to Day: Full Stakeholder Engagement: Solution Design and Architecture: Develop and maintain a strategic vision for end-user computing within the organization. This includes understanding business needs, user requirements, and industry trends. Create comprehensive solution designs that address user experience, security, scalability, and performance. VDI Solution Design and Implementation: Optimize VDI performance, scalability, and security. Microsoft 365: Understand and manage services like SharePoint Online, OneDrive, and Teams within a hybrid context. Security and Compliance: Endpoint Security: Implement robust security measures for end-user devices. This includes encryption, access controls, antivirus, and intrusion detection. Ensure compliance with industry regulations (e.g., GDPR, HIPAA) and internal policies. User Experience Enhancement: Application Delivery: Design efficient application delivery mechanisms (e.g., virtual apps, app streaming) to enhance user productivity. Profile Management: Implement user profile management solutions to provide consistent experiences across devices. User Support and Training: End-User Support: Collaborate with IT support teams to address user issues promptly. Provide second-level support when needed. Develop training materials and conduct sessions to educate end-users on best practices. Required Qualifications VDI solution design and implementation including Citrix and AVD Microsoft 365 (M365) services and applications. Windows 10 and Windows 11 deployment and management. Active Directory (AD) administration. System Center Configuration Manager (SCCM) for endpoint management. Azure Active Directory (Azure AD). Intune for mobile device management. VDI Solution Design and Implementation Exchange Online and On-Prem Non-Technical Expertise Agile Mindset: Collaborate with cross-functional teams Scrum and Sprints User Stories and Backlog Refinement: Translate business needs into user stories. Prioritize and refine the backlog based on user value and technical feasibility. Work closely with Product Owners to ensure alignment.

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