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Air Export Operations Agent

5 months ago

Elkridge, United States ICAT Logistics Full time
Who we are?

As a recipient of the Baltimore Sun Top Workplaces award for the last 8 years, ICAT Logistics' goal is to be the workplace of choice for the best and brightest Our teammates truly understand our mission and are empowered to find the right solutions for our clients, resulting in the WOW feeling they have come to expect from ICAT. Entrepreneurialism, self-determination, and a love of learning are just a few of the characteristics that describe our people. Since the first office in Baltimore opened in 1993, ICAT has expanded throughout the US to over 100 global affiliate partners.

What will you have the opportunity to do?

You will be responsible for providing the highest-level customer experience through the processing of air shipments on the export team. You will perform day-to-day coordination of tracking of air export shipments, schedule and arrange pickups, and book space with air carriers completing air-related documentation, including airway bills, pick-up orders, and manifests.

What do we need from you?
  • International export experience in the freight forwarding industry including an understanding of US Customs, TSA, and CTPAT regulations
  • Natural ability to multi-task in a fast-paced work setting
  • Ability to communicate (written and verbal) effectively in a diverse, multicultural environment
  • Excels in meeting deadlines and demonstrates superior time management skills
  • Must possess strong attention to detail
  • Advanced skills with Microsoft Office products and daily PC use
  • Experience negotiating rates with trucking companies, carriers, and overseas partners,
  • Knowledge of international and domestic geography
  • Proven analytical, and problem-solving skills in a logistics environment
What will you get from us?

AMAZING benefits and perks you'll receive once you join the Team full-time
  • Growing company with opportunity for advancement
  • Medical Insurance - individual employee premiums paid 100% by ICAT
  • Vision Insurance - individual employee premiums paid 100% by ICAT
  • Dental Insurance
  • Flexible Spending Account
  • 401(k)
  • Life Insurance
  • Short & Long-Term Disability
  • 3 weeks PTO
  • 8 Holidays
  • 1 Floating Holiday
  • Learning Allowance Program
  • Gym Membership
  • Quarterly incentive program

Are you the perfect fit and have what it takes to join the ICAT team?

To find out more about this amazing opportunity, visit our career page on our website at to read the full job description.