Restaurant Server

3 months ago

Aptos, United States Seascape Beach Resort Full time
Job Details

Job Location
Aptos, CA

Position Type
Part-Time

Salary Range
$17.00 - $17.00 Hourly

Travel Percentage
None

Job Shift
Any

Job Category
Restaurant - Food Service

Description

SUMMARY: Serves guests quickly, efficiently and with complete knowledge of food and beverage menus. Offers superior customer service and maintains their station in a clean and orderly manner throughout shift.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provide great customer service to restaurant patrons by anticipating guests' needs
  • Upsell and make recommendations to guests based on in house specials and other variables
  • Maintain a positive and friendly attitude while greeting and working with customers
  • Communicate with the team and kitchen staff clearly and effectively in writing and verbally
  • Capable of ensuring cleanliness of restaurant including but not limited to vacuuming, cleaning tables, and rearranging tables
  • Ability to take orders accurately, efficiently and clearly and deliver food and drinks in a timely manner
  • Assist with decorating tables for special occasions, help customers to their seats and assist kitchen staff when necessary
  • Must maintain knowledge of available wine and liquor, food specials, and menu item specifications
  • Deliver checks and collect payments
  • Take guest complaints and follow up with a solution in a timely manner
  • Ability to handle multiple tables during busy rush hours
  • Come to work on time and in uniform
Qualifications

QUALIFICATIONS, SKILLS & ABILITIES

Listed below are the qualifications that represent the knowledge, skills, and/or ability to perform this job successfully:
  • Must provide prompt and cordial service to all guests
  • Working knowledge of, or the ability to learn, point-of-sale computer systems, specifically MICROS
  • Must be reliable, responsible and able to work well under pressure
  • Ability to understand and carry out written and verbal instructions
  • Apply critical thinking to solve problems in standardized situations
  • Must be able to work independently
  • Must be at least 18 years of age
EDUCATION AND/OR EXPERIENCE
  • 1-2 years of experience as a server
  • Resort and/or hospitality experience preferred
  • High school diploma or equal to a GED
LANGUAGE SKILLS
  • Must speak and communicate in English
  • Must be able to clearly communicate with guests, management and coworkers
COMPUTER SKILLS
  • Proficient in POS system required
CERTIFICATES & LICENSES
  • Must have Food Handler Certificate
  • TIPs certification required
  • Must provide valid document(s) to work in the US.
  • Valid California Driver License is required
PHYSICAL DEMANDS
While performing the duties of this job, the employee must be able to:
  • Specific vision abilities required by this job include close vision
  • Lift 25-50 lbs.
  • Stand and walk for long periods of time

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