Flooring Field Customer Service Technician
1 week ago
Job DescriptionJob Description
Job Description
Summary
The primary responsibility of the Flooring Field Customer Service Technician will be responsible providing excellent customer service regarding warranty repair or installation of products.
*** Salary not posted by the company
Physical Requirements
Ability to stand, sit, walk, bend and stoop for 8+ hours. Minor lifting and carrying may be required.
Work Environment
Work performed at construction jobsites and office.
Skills &
Qualifications
Level I:
High School diploma or general education degree (GED) or 3 years related experience and/or training; or equivalent combination of education and experience
1 to 3 years of experience
Must have valid Drivers License and vehicle insurance as required by State law
Experience in one or more trades - Flooring - (tile, carpet, wood, LVP), Cabinets, Countertops
Level II:
All Qualifications in Level I plus:
2 to 5 years of experience
Flooring:
Able to repair and replace tile and wood/LVP
Good verbal communication skills for customer contact production
Good organization skills
Level III:
All Qualifications in Level II plus:
5 plus years of experience
Expert in larger replacements and repairs of multiple products and trades
Mentoring and training capabilities production
Essential
Functions
Level I
Perform simple repairs and touch-ups following production installation on all trades
Perform minor installation tasks following/during production process
Perform simple logistical tasks related to production install
Other duties as assigned
Level II
All Functions included in Level I plus:
Handles builder and homeowner requests as needed
Initiates claims and oversees the claims process with vendors
Inspects and diagnoses product and installation issues
Schedules employee technician and independent contractor base to execute appointments
Confirmation of completed appointments
Other duties as assigned
Level III
All Functions included in Level II plus:
Performs repairs and replacements of 3 or more materials
Other duties as assigned
Company DescriptionWe are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, as well as multi-family, commercial and repair & remodel customers.Company DescriptionWe are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, as well as multi-family, commercial and repair & remodel customers.
#J-18808-Ljbffr
-
Design Consultant-Design Gallery, The Colony
3 weeks ago
The Colony, United States Flooring Services Full timeJob DescriptionJob DescriptionFlooring Services has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do...
-
Senior Financial Analyst
1 week ago
The Colony, United States Flooring Services Full timeJob DescriptionJob DescriptionFlooring Services has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do...
-
Senior Financial Analyst
17 hours ago
The Colony, United States Flooring Services Full timeJob DescriptionJob DescriptionFlooring Services has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do...
-
Data Entry-IBS Lighting, The Colony
5 hours ago
The Colony, United States Flooring Services Full timeFlooring Service has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do business.SUMMARY:In this position you...
-
Data Entry-IBS Lighting, The Colony
1 week ago
The Colony, United States Flooring Services Full timeJob DescriptionJob Description Flooring Service has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do...
-
Service Shop Technician
Found in: Careerbuilder One Red US C2 - 2 weeks ago
The Colony, TX 75056, United States Scheels Full timeScheels - 4450 Destination Drive [Field Technician / Maintenance Mechanic] As a Service Shop Technician at Scheels, you'll: Efficiently provide maintenance and assembly of customer and store equipment; Safely fill CO2 and compressed air tanks for paintball markers; Maintain accurate and detailed records for store and customer equipment; Assist with...
-
Lead Audio Visual Technician
2 weeks ago
The Colony, United States BRAVAS, Beautiful Places. Smart Spaces. Full timeJob DescriptionJob DescriptionAt Bravas, our field staff enjoy best in industry benefits, national career opportunities, and working with a dynamic organization focused on providing world class customer service. Lead Technicians must possess a minimum of five years full-time experience integrating audio/visual systems in residential environments....
-
Service Technician
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
The Colony, United States PROMAN Staffing USA Full timePROMAN Staffing has partnered with our global manufacturing client in The Colony, TX to source and hire a mechanically inclined, hands-on Technical Specialist to support their warehouse facility.This is a DIRECT HIRE Opportunity!The Technical Specialist will be responsible for repairing units/machines, offering guidance during Pre-Delivery Inspection (PDI),...
-
Automotive Technician
1 week ago
The Colony, United States David's Automotive Repair Full timeJob DescriptionJob DescriptionJob descriptionDavid's Automotive Repair is looking for a technician to join our progressive fast growing business! We are a high volume independent family owned and operated auto repair shop that has been open since 2000. We would like to bring on another experienced technician to the team!We would like someone who is a...
-
Lube Technician
1 week ago
The Colony, United States David's Automotive Repair Full timeJob DescriptionJob DescriptionJob descriptionLooking for a Top individual to join our progressive fast growing business! We are a high volume independent family owned and operated. We have been open since 2000. We would like to bring on another individual to the team! We would like someone who is a team player and who is looking for a long term career. We...
-
Physical Therapy Technician
1 week ago
The Colony, United States Empower Physical Therapy Group Full timeJob DescriptionJob DescriptionGrowing multi-state physical therapy practice seeks a full-time Physical Therapy Technician for our Castle Hills/ The Colony location. This position is great for students pursuing Physical Therapy as a career! Our purpose is Strengthening Lives Through Helping Others. Working in a team environment which provides the highest...
-
DAS Field Manager
Found in: Jooble US O C2 - 2 days ago
The Colony, TX, United States Communication Technology Services Inc Full timeCommunication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking a Field Manager in the Dallas, TX region...
-
Technician/Office Coordinator
Found in: Resume Library US A2 - 1 week ago
The Colony, Texas, United States Peak Physical Therapy Full timeBrand Image: Overview: Are you looking for a position in a service-based culture where you can make a significant impact on the lives of others? What is a Technician/OC in a Physical Therapy Clinic? The Technician/OC is an unlicensed associate who works under the direct supervision of a licensed Physical or Occupational Therapist. The Technician/OC...
-
Commercial Cleaning Operations Manager
Found in: Talent US C2 - 2 weeks ago
The Bronx, United States KDS Search Full timeJob descriptionAre you an experienced and motivated Floor Care Manager with a strong background in floor care and special projects? Hollywood Building Services is looking for an Floor Care Manager to join our dynamic team. If you possess the following attributes and are ready to take on a challenging and rewarding role, we want to hear from you!Key...
-
Commercial Cleaning Operations Manager
Found in: Talent US C2 - 4 days ago
The Bronx, United States KDS Search Full timeJob descriptionAre you an experienced and motivated Floor Care Manager with a strong background in floor care and special projects? We are looking for an Floor Care Manager to join our dynamic team. If you possess the following attributes and are ready to take on a challenging and rewarding role, we want to hear from you!Key Qualifications:Floor Care...
-
Hospitality Breakfast Attendant
4 hours ago
The Colony, United States Crescent Full timeJOB OVERVIEW: To attend to the daily functions of the hospitality dining area and to provide information and assistance to all hotel guests as requested. To ensure that the daily food and beverage service for the hospitality area is maintained and served to Crescent and/or brand standards.ESSENTIAL JOB FUNCTIONS:Ensure hotels (multiple properties in same...
-
Housekeeping/ Floor Tech
1 week ago
The Villages, United States The Club Health and Rehabilitation Center Full timeHousekeeping/ Floor TechUnder New Management Competitive WagesEmployee AppreciationTerrace Health and Rehab is looking to fill Floor Tech positions. What we offer you as the Housekeeper/Floor Tech:Competitive PayMedical * Dental * Vision * Life * STD Insurances. 401K retirement plan. ABOUT TERRACE HEALTH AND REHAB- Located in Gainesville, FL, we are a...
-
Housekeeping/ Floor Tech
Found in: Talent US C2 - 1 week ago
The Villages, United States The Club Health & Rehabilitation Center at the Villages Full timeThe Club Health & Rehabilitation Center at the Villages - Housekeeping/ Floor TechUnder New Management Competitive WagesEmployee AppreciationTerrace Health and Rehab is looking to fill Floor Tech positions. What we offer you as the Housekeeper/Floor Tech:Competitive PayMedical * Dental * Vision * Life * STD Insurances. 401K retirement plan. ABOUT...
-
Automotive Customer Service Advisor
Found in: Careerbuilder One Red US C2 - 3 weeks ago
The Villages, FL 32162, United States Pep Boys Full timePep Boys - 8697 SE 165th Mulberry Lane [Auto Service Technician] As a Customer Service Advisor at Pep Boys, you'll: Engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and service that make the customer's car run at peak efficiency; Assist in various aspects of customer care, work order...
-
Clinical Quality Assurance Supervisor
4 days ago
The Colony, United States Insight Global Full timeThe Quality Assurance Supervisor Registered Nurse (RN) drives Quality programs in the Nurse Navigation Department. Quality assurance activities include performance reviews of nurse, patient, and other stakeholder interactions. Produces performance reports, presentation decks, action plans and quality improvement projects for both internal and external...