Retail Sales Associate

1 week ago

Nashville, United States VICI Full time

VICI is the ultimate shopping destination for the modern fashionista. Our assortment covers women's apparel, accessories, footwear, and handbags. We offer an on-trend assortment with capsule-like weekly drops, featured shops, influencer collaborations, and curated daily drops focused on our customers' lives and the styling inspiration they need. Much of our assortment is exclusive and made with our customers' shopping preferences and feedback top of mind. We buy and design sophisticated, trend right, and modern styles we know our customers will love.

What started as a small family-owned business, has grown since its start in 2012, to a brand with a strong online and social presence. Affordability, quality, and customer service are at the center of our brand and we always strive to ensure our customers are satisfied with their VICI experience. From opening our Nashville retail store to launching pop ups in Newport Beach and Venice Beach, VICI is increasing its retail footprint to bring more awareness to the brand. We are just getting started and excited about what the future holds

VICI's tremendous growth can be traced back to the talented individuals that have joined our company over the years. We are now seeking a talented Stylist to join our Nashville retail team.

Retail Sales Associate

REPORTS TO: Store Manager

GENERAL SCOPE:

Highly competent, detail-oriented and strategic professional who understands and embraces the company's mission and will provide excellence in responsiveness and understanding.

Nashville, Tennessee

SPECIFIC JOB RESPONSIBILITIES:

Meet / exceed expected sales goals and expectations customer-centric and understands the importance of creating an exceptional customer experience that leaves a lasting impression. Identify customer needs and provide styling options and tips. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team. Abide by all store policies and procedures. Embody and represent the VICI brand. Maintain sales floor cleanliness at all times. Ensure proper sales floor product representation of visual standards and replenishment. Maintain sense of urgency at all times. Follow "VICI five-star service expectations." Excellent customer service skills. This role will be constantly busy; finding the next way to add value. Ability to work well under minimal supervision. A go-getter. Positive and can-do attitude is a must

5-star service expectations:

Ensure all customers are greeted with "Welcome to VICI" Ask open ended questions to assist their shopping needs, offer suggestions and pull ideas from the racks, exchange names, start the customer a room, and consistently attending to them building and finishing up a sale, graciously thanking the customer and reminding them to come back soon.

WORKING CONDITIONS AND PHYSICAL EFFORT:

Standing for long periods of time, heavy customer contact and lifting up to 25 lbs.

BENEFTIS:

VICI offers medical, dental, vision, PTO, 401(k) after introduction period. VICI is an equal opportunity employer and dedicated to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender identity, sexual orientation, age, marital status, pregnancy status, veteran status, or disability status. We believe that a variety of perspectives will make our teams and business stronger.

VICI is committed to growing and empowering a more inclusive community within our company, and industry. That is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. VICI is an equal opportunity employer and dedicated to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender identity, sexual orientation, age, marital status, pregnancy status, veteran status, or disability status. We believe that a variety of perspectives will make our teams and business stronger.

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