Customer Service Representative
3 weeks ago
Customer Service Representative #PLY13790 {{jcity}}{{jstate}} Full Time - Contract Make your mark at the world’s largest HVAC company Daikin Applied is seeking a Contract Customer Service Representative II who will achieve world-class customer service within a team environment by answering phones in a timely fashion, processing orders efficiently, and communicating customer complaints to provide immediate resolution. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor Location : Plymouth, MN, Hybrid once a month/once a week What you will do: Fields incoming calls to assure effective and efficient handling of calls and timely processing of orders Ensures that order processing is accurate and timely Support managers' needs such as customer complaint resolution and exceeding customer expectations Acts as customer contact regarding pricing and shipping Recommends corrective actions to resolve customer complaints Handles various special projects as assigned by manager What’s in it for you: The ability to make an impact and shape your career with a company that is passionate about growth The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best Minimum Qualifications: High School or GED Computer Skills - Microsoft Office Detail oriented and ability to operate in a fast-paced environment Customer Service experience (preferred) This is a 6-month contract position to start Mid-September Work visa sponsorship is not available for this position Location(s): Plymouth, MN Area of Interest: Corporate Support Functions About Us Building a more sustainable planet. Creating comfortable, healthy spaces for people to connect, live, and work. Perfecting the air we share. Daikin Applied is not just an HVAC company. We're part of a global technology powerhouse that uses Heating, Ventilation, and Air Conditioning (HVAC) to transform the world. We're innovators and leaders. Not only as a business but as individuals. We invest in our people, and our people invest in our customers and communities. This mutual commitment is the reason for our dynamic growth. So is an inclusive culture that encourages everyone to come to work as their whole selves and come together as a team that welcomes unique ideas, perspectives, and backgrounds. You see, we're not just innovating on the outside. We're innovating on the inside to unlock people's unlimited potential and bring out the diverse and groundbreaking ideas that will help us solve today's most pressing challenges. That's why Daikin offers more than a job. Here's where you'll be heard, be valued, belong -- and be able to make your mark. It is the policy of Daikin Applied to provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, gender, gender identification, sexual orientation, age, national origin, disability, protected veteran status, genetic information, marital status, membership or activity in a local commission, or any other characteristic protected by federal, state, or local law. #J-18808-Ljbffr
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