Police Records Technician

1 week ago

West Jordan, United States City of West Jordan Full time
Schedule typically consists of a 4/10 work schedule.

SUMMARY

Under immediate supervision, to perform responsible, specialized clerical and computer data entry work in the preparation and maintenance of sensitive and confidential police records; and to communicate with police units

SUPERVISION EXERCISED

None.

ESSENTIAL DUTIES
  • Perform a wide variety of administrative support work including typing, proofreading, filing, coding, checking, and recording information on records.
  • Perform data input of all pertinent information from hard copy reports to computerized information. •Answer telephones; relay messages; receive and refer complaints; answer routine questions.
  • Type and process criminal complaints, citations, warrants, police reports, and other related materials. •Utilize computer to input and receive law enforcement and general administrative records and information.
  • Receive and process GRAMA Request for department.
  • Operate office equipment including word processors, computers, scanners, printers, calculator, and copy machines.
  • Observe and monitor the public at the counter; respond to questions and routine requests for information; collect monies for public requests for reports and services.
  • Enter, validate and update entries made on the NCIC system.
  • Complete background checks electronically.
  • Respond to officers' request for information.
  • Process court ordered fingerprints.
  • Perform other related duties and responsibilities as assigned.
MINIMUM QUALIFICATIONS

Education: High School diploma or GED.

Experience: Two years of responsible clerical work. Spanish speaking desirable.

Certifications/Licenses:
  • Valid Utah Driver's License
  • Obtain and maintain UCJIS Certification within six months of employment in the position.
  • Certify with State Archives Division as Records Officer within six months of employment in the position.
KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:
  • Modern office procedures, methods, and computer equipment.
  • Principles and procedures of record keeping.
  • Basic mathematical procedures.
  • English usage, spelling, vocabulary, grammar, and punctuation.
Skill with:
  • Operating modern office equipment including computer equipment and software.
  • Typing and entering data at a speed necessary for successful job performance.
Ability to:
  • Meet and deal tactfully and effectively with the public.
  • Interact effectively and sensitively with individuals from diverse backgrounds.
  • Respond to requests and inquiries from the public.
  • Maintain confidentiality of sensitive information and data.
  • Learn, interpret, and apply the policies, procedures, laws, codes, and regulations pertaining to police records programs and functions.
  • Learn police terminology and law enforcement codes.
  • Learn alphabetical, numerical, and subject matter filing systems.
  • Learn techniques used in public relations.
  • Prepare and maintain accurate and complete records.
  • Maintain and keep sensitive information confidential related to background information or personnel issues.
  • Work flexible hours, including nights and weekends, to accommodate after hours training, citizen academy nights, and new employee testing.
  • Understand and follow oral and written instructions.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

WORKING CONDITIONS AND PHYSICAL DEMANDS

Work in a standard office environment which includes reaching, bending, sitting, standing, talking, hearing, and listening.

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