Patient Access Specialist- Fishersville, VA

2 weeks ago

Fishersville, United States Augusta Health Full time

The Patient Access Specialist is responsible for registering patients into the health information system by interviewing patients to gather and process complete demographic, insurance and other visit related information. Responsibilities include accurate identification of patients, identifying source of payment, verifying insurance eligibility and benefits, collecting upfront payment and interacting with patients and family, insurers, members of hospital departments, providers, and other team members. Patient Access Specialist is also responsible for providing excellent customer service by demonstrating behaviors that align with the organization's core values and The Augusta Way.Position will have evening and weekend rotations. RequirementsEducation Requirements:High School DiplomaMust possess written and verbal communication skillsPrevious Work Experience Requirements:1 year previous experience in customer service1 year previous experience in general clerical office or administrative duties experience or applicable classwork may be substitutedSkill Requirements: Good verbal and written communication skillsTelephone etiquette skillsComputer Keyboard / Typing - 35 words per minuteProblem solving (minor)Detail orientedPreferred Experience and skillsMinimum of 1 year experience in hospital, healthcare practice or health insurance companyMedical Terminology: Work experience or classworkPrefer CHAA certification with National Association of Healthcare Access Management (NAHAM)Licensure/Certification: Preferred CHAA (Certified Healthcare Access Associate)Some benefits of working at Augusta Health include:Insurance package including health, dental, and visionRetirement savings helping you to plan for your futureGenerous paid time off to promote work life balanceFree onsite parking24/7 armed security to ensure your safetyShift and weekend differentialsFlexible schedulingClinical ladder career path programShared governanceTuition reimbursementOnsite child careAugusta Health Fitness Reimbursement ProgramIndividualized orientation with dedicated preceptorOnsite credit unionEmployee discounts including the cafeteria, gift shop, pharmacy, and movie ticketsEqual OpportunityAugusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.

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