Field Engineer 4 |

2 weeks ago


Windsor Locks, United States Cogent Infotech Corp Full time
Job Title: Field Engineer 4
Location: WINDSOR LOCKS, Connecticut - Onsite

About the company
Cogent Infotech is at the forefront of innovation in IT services and consulting, helping 150+ government and 70+ commercial clients across the USA transform their businesses through technological excellence. We offer a broad spectrum of services across industries, powered by a global workforce that fosters diversity, creativity, and technical expertise.

Job Summary
  • Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
  • You will also perform other non-troubleshooting duties.
  • Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.
  • PLS Support for calls such as ClientTransformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
Key Responsibilities:
  • Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
  • May perform routine installs, moves, adds and changes as part of a directed team, including:
  • Complex desktop and laptop break fix work •
  • Whole unit replacement, Simple desktop printer fixes
  • Load software with a script
  • Candidate will be taking PC hardware break fix calls at various locations.
  • DELL Desktop PC, Install/Support, Expert
  • A+ Certification
Other Key Information
  • Driving or Non-Driving? Driving
  • Weekly Mileage: 250-350 per week
  • Contract Type: Contract
How to Apply:
Interested candidates are invited to submit their application, including a resume in MS Word (.doc, .docx) format only, highlighting their qualifications and why they are a good fit for the role.
Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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