
Customer Service Rep.
3 weeks ago
Job Location
Lake Forest AMPM - Folsom, CA
Position Type
Full-Time/Part-Time
Salary Range
$17.00 - $18.00 Hourly
Job Shift
Any
Job Category
Retail
Description
Upbeat friendly voice, smile, move fast, and SELL SELL SELL Build Customer Loyalty. Provide the best customer service possible to ensure a high degree of customer satisfaction. You are expected to sell gasoline, car washes, tobacco products, beer, hot food, bakery, candy and various related products to retail customers. Maintains facility, prepares and merchandises products to ensure a high degree of customer satisfaction.
Qualifications
ESSENTIAL FUNCTIONS:
- Greet customer with a smile, eye contact, and hello.
- Build customer loyalty
- Up sell and meet customers needs
- End customer transaction with a "thank you, come again"
- Responds to emergency situations and performs all required duties as indicated in the Hazard Communications Kit and
- Injury/Illness Prevention Manual.
- Clean facility and equipment during shifts, including restrooms, pump islands, pies, car wash areas, driveways, fountains, ovens, warmers, counters, containers, utensils, etc. using the Process Cards.
- Collect payment from customers for their purchases either in the form of cash or debit transaction and encourages other purchases through up selling.
- Interacts positively with the public and resolves basic customer service issues within prescribed limits, using tact and sound judgment.
- Communicate effectively and positively both face to face and using the phone. Understand written and oral instructions.
- Prepares fast food for sale. As required, cooks and arranges hot foods to attractive presentation, minimizing waste and carefully following instructions and recipes.
- Must adhere to company standards regarding sanitation, refrigeration and cooking;
- Responsible for all cash, merchandising and equipment at the facility during assigned shift.
- As necessary, instructs customers how to use self-serve equipment.
- Prepares required reports to account for all funds and products sold at the facility during assigned shift.
- Takes-inventory of items, counts •money and balances reports in accordance with Company policy.
- Operates and maintains facility equipment in a safe manner, i.e. air machines, vacuums, car wash and convenience store equipment.
- Stock all shelves, including walk-ins, with merchandise.
- Maintain time record each week to accurately indicate the hours personally worked.
- Maintains assigned "PRIDE" areas.
Scope:
CSR acts as primary contact with the customer. This business is a 7-day, 24-hour operation. Within the first few weeks on the job, must be able to learn a wide range of responsibilities including safety, security, cash handling, customer service, receiving and stocking, ABC compliance, and preparation of a frequently changing menu of fast food (hot prepared foods, hot and cold beverages, frozen desserts).
Working Conditions:
Must be able to work various shifts, weekends, extended hours, and to change work schedules on short notice. On-site supervision is generally present during the day shift. Employees will usually work alone during p.m. and early a.m. hours. Subject to temperature changes from walk-in cooler to normal store environment. Will work in proximity to oven and food warmer. Emphasis on cleaning and sanitation involves use of hot water, detergents, bleach, etc.
Physical requirements:
- Must have the ability to lift at least 25 pounds.
- Must be able to stand in a confined space for hours at a time.
- Must be able to work outside during all seasons (summer heat, winter cold and rain)
- Must be able to work in a fast paced environment while maintaining a high energy level.
#INDCON
-
Customer Service Ambassador
24 hours ago
Folsom, California, United States STRAUCH & COMPANY Full timeCompany Overview:At STRAUCH & COMPANY, we pride ourselves on delivering exceptional customer experiences in a dynamic retail environment.We are seeking a highly motivated and enthusiastic Customer Service Rep to join our team!
-
Inside Sales Rep
2 days ago
Folsom, United States United Rentals Full timeGreat company. Great people. Great opportunities.If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Trench Safety branch, with responsibility for recommending solutions to the...
-
Service Representative Specialist
22 hours ago
Folsom, California, United States STRAUCH & COMPANY Full timeWorking ConditionsThe Customer Service Rep will work in a fast-paced environment, standing for extended periods, and lifting up to 25 pounds. They will also work outdoors during various seasons and be exposed to temperature changes.On-site supervision is generally present during the day shift, while employees may work alone during p.m. and early a.m. hours.
-
Customer Service Supervisor
22 hours ago
Folsom, California, United States adidas Full timeThe Customer Service Supervisor is a key member of the adidas retail team, responsible for ensuring that customers receive exceptional service and support throughout their shopping experience.About the RoleWe are seeking an experienced retail professional with a passion for delivering exceptional customer experiences and driving sales growth.The ideal...
-
Customer Service Advocate
11 hours ago
Folsom, California, United States Sparrow Inc Full timeSparrow Inc is an Equal Opportunity Employer that values diversity in the workplace. Our goal is to provide exceptional customer experiences by hiring talented professionals who share our passion for delivering outstanding results.Job SummaryThe Bilingual Customer Service Representative will serve as the first point of contact for customers, handling...
-
Customer Service Ambassador
10 hours ago
Folsom, California, United States Sparrow Inc Full timeCompany OverviewSparrow Inc, Executive Search and Staffing is a leading provider of recruitment solutions. We pride ourselves on delivering top talent to our clients.As a Customer Service Representative at Sparrow Inc, you will be an integral part of our team, providing exceptional service to our customers. This role requires a high level of professionalism,...
-
Customer Service Professional
7 days ago
Folsom, California, United States Sparrow Inc Full timeJob OverviewSparrow Company, Executive Search and Staffing is a dynamic organization seeking a skilled Customer Service Representative to join our team. This role will serve as the first point of contact for customers, providing exceptional support and resolving issues with professionalism and efficiency.ResponsibilitiesHandle customer inquiries via phone,...
-
Customer Service Representative
15 hours ago
Folsom, California, United States Sparrow Inc Full timeJob Summary Industry leader in ready mix cement solutions is looking for a skilled Customer Service Representative to join our team. This role is a pivotal team member with a comprehensive understanding of our service offers. They are the first point of contact for our customers, ensuring a seamless service experience. Apply Today Job...
-
Customer Service Representative
7 days ago
Folsom, Pennsylvania, United States Wawa Full timeCompany Overview: Wawa is a leading convenience store chain that offers a wide range of products and services to its customers.">Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our retail team, you will be responsible for providing an exceptional shopping...
-
Customer Service Representative
5 days ago
Folsom, California, United States The Sherwin-Williams Company Full timeJob Overview:The Paint and Decorating Specialist plays a vital role in assisting customers with their painting needs. This position involves providing exceptional customer service, answering product-related questions, and recommending suitable solutions. The ideal candidate will have a strong ability to communicate effectively and build trust with customers,...
-
Customer Service Professional
5 days ago
Folsom, California, United States Banner Bank Full timeIf you are looking for a challenging and rewarding career in banking, we encourage you to apply for the Floating Banker position at Banner Bank. In this role, you will have the opportunity to work as part of a dedicated team to provide exceptional customer service and financial solutions to our customers.">About the Role:This is a fantastic opportunity to...
-
Customer Service Representative
3 hours ago
Folsom, California, United States Folsom Dog Resort & Training Center Full timeFOLSOM DOG RESORT & TRAINING CENTER is the premier pet resort in the Folsom area. We are looking for enthusiastic and dedicated people to join our outstanding team of pet care professionals. The Customer Service Representative is the face of our resort, the first impression our clients have when they contact us, and the last impression our clients have when...
-
Bilingual Customer Service Representative.
2 weeks ago
Folsom, United States Sparrow Inc Full timeThe Customer Service Representative will serve as the first point of contact for customers, assisting with inquiries, resolving complaints, and providing information about our products and services. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering outstanding customer experiences. Key...
-
Customer Service Representative
4 days ago
Folsom, California, United States Sam's Club Full timeResponsibilities and QualificationsOur Stocking Team Member will ensure high-quality products are taken care of and available for our members. They will also ensure shelves are clean, maintaining temperature control, verifying expiration dates, and disposing of lesser-quality food products.Preferred QualificationsPreferred qualifications include experience...
-
Store Customer Service Specialist
4 days ago
Folsom, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
-
Customer Service Ambassador
15 hours ago
Folsom, California, United States Sam's Club Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Warehouse and Sales Floor Associate. This is an exciting opportunity to work in a fast-paced environment, where you will be responsible for providing excellent customer service, maintaining a safe and clean working environment, and ensuring that our products...
-
Customer Service Grocery Clerk
20 hours ago
Folsom, California, United States Walmart Full time**About the Job**We are seeking a friendly and helpful Customer Service Grocery Clerk to join our team at Walmart. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring that our store is stocked with fresh products.**Key Responsibilities**Help customers find the products they need in a friendly...
-
Customer Service Grocery Clerk
21 hours ago
Folsom, California, United States Walmart Full time**About the Job**We are seeking a friendly and helpful Customer Service Grocery Clerk to join our team at Walmart. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring that our store is stocked with fresh products.**Key Responsibilities**Help customers find the products they need in a friendly...
-
Sales Associate
6 hours ago
Folsom, United States Amazing Lash Studio Full timeOverview: Are you ready to be a part of something AMAZING?! Hiring immediately for a retail sales associate / customer service representative in the beauty industry. The Amazing Lash Studio brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence...
-
Customer Service Champion
10 hours ago
Folsom, California, United States Dave & Buster Full timeCompany Overview:Dave & Buster's is a dynamic entertainment and dining destination that offers a unique blend of games, sports, and interactive experiences. Our goal is to create an enjoyable atmosphere for guests while providing exceptional customer service.Job Description:Provide timely and accurate service while managing wait timesAssist guests with all...