Personal Banker

Job Summary

The Personal Banker is the face of Oxford Bank and will act as the primary customer contact within each branch.

Personal Bankers of all levels will be lead team members in building and managing lifelong relationships with both consumer and business clients.

Personal Bankers demonstrate a genuine interest in their customers and ask questions to understand financial needs and priorities.

Personal Bankers will be product knowledge experts and understand the functions of all lines of business at Oxford Bank.

Personal Bankers present options to clients to make their banking easy and convenient, ensuring the needs of the client always come first.

Primary Responsibilities

Put customers at the center of everything you do

Display a friendly, positive attitude when serving both internal and external customers

Possess strong customer service skills

Build relationships with customers that go beyond one interaction

Focus on customer long-term financial needs

Additional position requirements

Cash handling; process teller transactions, vault duties, ITM/ATM assistance

Operational excellence and internal/operational audit responsibilities

Open and Close accounts, account servicing and maintenance, and routine bank transactions

#J-18808-Ljbffr