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Customer Service Agent
4 months ago
Company: Think Tell Junction
Location: San Antonio, TX
Job Type: Full-Time (40 hours/week)
Salary: $41,250 to $45,870 per year
About Us: At Think Tell Junction, we understand the significance of staying connected in today's fast-paced world. We are thrilled to welcome you to a realm where communication transcends boundaries, and every conversation is an enriching experience.
Job Description: We are seeking a dedicated and enthusiastic Customer Service Agent to join our team in San Antonio, TX. As a Customer Service Agent, you will be the first point of contact for our valued customers, providing exceptional service and support to ensure their needs are met and their expectations are exceeded.
Key Responsibilities:
- Handle incoming customer inquiries via phone, email, and chat.
- Resolve customer issues promptly and efficiently, ensuring satisfaction.
- Provide accurate information about our products and services.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with other team members to improve customer experience.
- Stay up-to-date with company policies, products, and services.
- High school diploma or equivalent; college degree preferred.
- Previous experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work well in a team environment.
- Proficiency with computer systems and software applications.
- Competitive salary ranging from $41,250 to $45,870 per year.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for career advancement.
- Friendly and supportive work environment.
Join Think Tell Junction and be a part of a dynamic team that values every conversation and strives to make a difference. Apply today and help us continue to provide top-notch service to our customers.
We look forward to hearing from you
