Outlet Manager

Job Description Summary

Operational/Functional:

Coordinate, plan, prepare and execute food and beverage to the highest standards in food and beverage outlets and functions within the hotel. Follow up on guest feedback.
Assist in hiring, training, promotion, and firing of all Food and Beverage employees.
Ensure all Sonesta safety and sanitation standards are adhered to; this includes all local liquor and food safety regulations.
Thorough knowledge of all food and beverage offerings. Coordinate with Chef of daily menus and educate the team.
Visibly work the floor to ensure flawless execution.
Inspect room and tables for proper set-up and cleanliness.
Maintain high standards of personal appearance and grooming.
Ensure all closing duties for staff are completed before staff sign out.
Perform other duties and projects as requested by management.
Strategy and Planning:

Manage all aspects of the food and beverage service department.
Direct and complete scheduled inventories.
Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
Coordinate details of upcoming functions with the Catering & Conventions Services managers.
Financial Management:

Monitor payroll in the department ensuring meal breaks are taken and time cards are accurate.
Manage the operating budget and achieve all revenue and expense targets.
Actively participate and advise in the food and beverage budget and forecasting processes
Managing your Team:

Conduct pre-shift meetings with staff and review all information pertinent to the day's business.
Assist in annual performance evaluations of the team members.
Ensure employees are treated fairly and equitably.
Coach team by providing specific feedback to improve knowledge, skills, and performance.
Establish and maintain open, collaborative relationships with direct reports and entire Food & Beverage team. Ensures direct reports do the same for their teams.
Leading with Passion:

Utilize and collaborate with resources across different departments and corporate offices.
Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture.
Focus on the mission and well-being of the department, hotel, and company.
Lead by example and operate with integrity and respect.
Inspire your team to embrace and demonstrate Sonesta's core values and the guest service standards.

Job Description

Operational/Functional:

• Coordinate, plan, prepare and execute food and beverage to the highest standards in food and beverage outlets and functions within the hotel. Follow up on guest feedback.
• Assist in hiring, training, promotion, and firing of all Food and Beverage employees.
• Ensure all Sonesta safety and sanitation standards are adhered to; this includes all local liquor and food safety regulations.
• Thorough knowledge of all food and beverage offerings. Coordinate with Chef of daily menus and educate the team.
• Visibly work the floor to ensure flawless execution.
• Inspect room and tables for proper set-up and cleanliness.
• Maintain high standards of personal appearance and grooming.
• Ensure all closing duties for staff are completed before staff sign out.
• Perform other duties and projects as requested by management.

Strategy and Planning:

• Manage all aspects of the food and beverage service department.
• Direct and complete scheduled inventories.
• Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
• Coordinate details of upcoming functions with the Catering & Conventions Services managers.

Financial Management:

• Monitor payroll in the department ensuring meal breaks are taken and time cards are accurate.
• Manage the operating budget and achieve all revenue and expense targets.
• Actively participate and advise in the food and beverage budget and forecasting processes

Managing your Team:

• Conduct pre-shift meetings with staff and review all information pertinent to the day's business.
• Assist in annual performance evaluations of the team members.
• Ensure employees are treated fairly and equitably.
• Coach team by providing specific feedback to improve knowledge, skills, and performance.
• Establish and maintain open, collaborative relationships with direct reports and entire Food & Beverage team. Ensures direct reports do the same for their teams.

Leading with Passion:

• Utilize and collaborate with resources across different departments and corporate offices.
• Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture.
• Focus on the mission and well-being of the department, hotel, and company.
• Lead by example and operate with integrity and respect.
• Inspire your team to embrace and demonstrate Sonesta's core values and the guest service standards.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

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