Retail Sales Leader

4 weeks ago

Scottsdale, United States Express & Bonobos Full time

Overview About PHOENIX PHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression - powered by a styling community. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com . Guideshop Name Scottsdale Quarter Responsibilities and Qualifications Bonobos is seeking a Lead Guide, otherwise known as a Retail Sales Leader, in our Guideshop. A Lead Guide is our version of a retail sales leader who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. Our Lead Guides use their product knowledge to deliver an exceptional customer experience in a unique retail setting. At Bonobos, we offer a best-in-class product assortment that includes a full wardrobe of better-fitting men's clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based store. Key Responsibilities Deliver an exceptional customer experience and maximize personal sales results Coach Guides during scheduled shifts to provide an exceptional customer experience Execute closing and opening Guideshop duties as assigned Act as the leader and take on management responsibilities when the Guideshop Manager is not available Support expense budget, payroll control and procedural compliance for Guideshop Required Experience & Qualifications Have 2-5 years of retail or sales experience in a leadership capacity or relevant experience Consistently achieve personal and overall store sales goals Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays Knowledge of men's fashion, fabrics, styles and fit Preferred Qualifications (Skills and Abilities) Know or want to learn as much as possible about men's fashion, fabrics, styles, and fit Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued Be enthusiastic about coaching and mentoring a team and inspired to lead by example Create and ensure a cohesive work environment that inspires engagement Self-motivated and confident in your ability to network and generate leads Strong time management, organizational skills and skilled at written and verbal communication Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associates' health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads Part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive a merchandise discount, and to choose voluntary benefits through YouDecide. Full-time and part-time associates may be eligible to participate in the Bonobos Guideshop Incentive Plan. J-18808-Ljbffr

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