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Senior Software Engineer
3 weeks ago
Senior Software Engineer - T3 page is loaded
Senior Software Engineer - T3
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locations
USA Wilmington, MA - HQ
time type
Full time
posted on
Posted 15 Days Ago
job requisition id
R3375
Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
We are looking for a Senior Software Engineer to join our Tier 3
support
team within our Core Systems Software Engineering organization. Your job will be to deploy and support software change requests, automate software deployment processes, drive resolution of critical incidents, and collaborate with other
Symbotic
teams to ensure our customers have support to run 24x7.
What we do
The Tier 3
support
team is part of the Core Systems Software Engineering organization and
is responsible for
software/systems deployments, prompt critical issues resolution, and scaling to many customers and sites. We are solving some of the toughest operational challenges in some of the most sensitive and mission critical automated warehouse solutions.
What you’ll do
Deploy and support software change requests using tested scripts, installers, or deployment tools.
Contribute to automating the deployment processes to enable T3 to quickly scale to more customers and sites.
Drive efficient resolution of critical incidents with the goal of reducing MTTR (Mean Time to Recover).
Contribute with ideas and best practices to minimize the number of critical incidents with deployed software stacks.
Document system-level functionality from a support perspective. Author and
disseminate
SOPs (Standard Operating Procedures).
Effectively interact with
Symbotic
senior management and technical leadership. Provide frequent updates to
CTO/SVPs/VPs/Directors.
Up to 10% travel may be
required
.
Occasionally working outside normal hours for deployments and being in an on-call rotation.
What you’ll need
Bachelor’s degree in computer science or a related field is
required
, a
Master’s
is preferred.
Minimum of 8 years of software engineering experience including developing, deploying, debugging.
Excellent communication, active listening, and interpersonal skills will be critical for success in this role.
Linux command line via ssh experience is
required
.
Knowledge of one or more cloud-native software technologies including Kubernetes, Ansible, RabbitMQ, Kafka, Prometheus, Grafana, Docker, Microsoft Azure, Gitlab, and VMware.
Working knowledge of Windows O/S configuration
and administration
is
preferred
.
MS
SQL Server and MySQL experience is
preferred
.
Scripting experience, such as
Python/Bash/
Powershell
is
required
.
Object oriented design and programming concepts, C# is preferred.
Our Environment
Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
#LI-EJ1
#LI-Hybrid
About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com .
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
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Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com
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