Call Center Coordinator
4 weeks ago
- Location: Warren, MI
- Type: Contract
- Job #10339
- Salary: $19.00 - $24.00 Per Hour
Are you an experienced Call Center Coordinator looking for the right company to call "home"?
Look no further
Our client is a Fortune 500 automotive company seeking an experienced Call Center Coordinator, ready to show off their skills and become a part of a great, growing team
What you'll be doing...
- Work with others in a highly collaborative way: listen to others' input, value outside perspectives, continuously seek feedback, etc.
- Responsible for performing analyst duties as needed to ensure proper coverage throughout the day and managing the day-to-day key performance metrics.
- Responsible for reviewing action plans and any follow up or deviation to the action plans presented by the sites
- Strong decision making skills and a calm demeanor, with the ability to quickly adapt.
- Basic computer knowledge, Microsoft, excel, teams, etc..
- 2-3 years of experience in forecasting, monitoring, and analysis of customer contacts in a contact center real-time environment preferred.
Interested? Contact me directly to learn more
blueStone Staffing Solutions brings top talent to some of the most desired companies on a contract, contract-to-hire and direct hire basis. We take pride in presenting our candidates with great opportunities they may not have exposure to elsewhere. By working with blueStone, you'll have access to rewarding job opportunities, competitive compensation, and industry leading benefits packages. We look forward to helping you land your next career opportunity and achieve your goals
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