Service Manager

1 month ago


Shawnee, United States CareerBuilder Full time

*

Service Manager
**Service Manager Barcelona (Barcelona)**
* Ref: 2776174
*

Barcelona (Barcelona)
*

Hace 4 horas Nueva
* 1

inscritos
Jornada Completa - Contrato Indefinido - Retribucin sin especificar - Al menos 3 aos de experiencia
Importante empresa del sector de la construccin ubicada en Barcelona buscan un Project Manager-Service Manager.
*

.
* ETTs
Empresa

**Page Personnel**
Descripcin de la oferta

**Descripcin de la oferta**
Duracin de la oferta: hasta el 25/12/2021
**Funciones**
Service manager con las siguientes funciones dentro del mbito TIC: - Identificar y conocer las condiciones, contratos, niveles de servicio, requerimientos, y alcance de los servicios IT contratados a proveedores. - Coordinar equipos tcnicos internos y externos - Elaborar y depurar los procedimientos del servicio - Seguimiento del inventario TIC - Seguimiento de los contratos de mantenimiento de todos los proveedores TIC. - Elaboracin de informes de seguimiento - Controlar la evolucin de la calidad del servicio. - Priorizar las peticiones de los usuarios, asignarlas al equipo interno o proveedor correspondiente segn corresponda y realizar el seguimiento y validar su resolucin. - Interlocutor con todos los proveedores de IT, para hacer el seguimiento de las incidencias y los proyectos. - Supervisin de todas las facturas de los proveedores, segn servicio (proyecto cerrado, bolsa de horas, ampliaciones de proyecto, etc.)

**Requisitos**
- Preferible experiencia de al menos 2 aos en puesto similar. - Formacin acadmica: CFGS de informtica. - Conocimientos de informtica de sistemas y de gestin (ERPs, Office). - Experiencia en gestin de incidencias TIC con un software especfico (Jira, Service Desk, etc). - Experiencia en coordinacin en proyectos y tcnicos especialistas. - Persona proactiva y autosuficiente - Perfil con dotes de liderazgo y muy comunicativa. - Persona organizada. **Se ofrece**
Oportunidades de carrera y desarrollo profesional
*

**rea**
Tecnologa e informtica
*

**Categora o nivel**
Mandos
*

**N Vacantes**
1
Triangle Solutions RRHH
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ACERTTO TALENT LINKERS
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Barcelona Espaa
Hace 47 horas
Page Personnel
Barcelona Espaa
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Barcelona Espaa
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Triangle Solutions RRHH
Barcelona Espaa
Hace 47 horas
ACERTTO TALENT LINKERS
Barcelona Espaa
Hace 47 horas
ACERTTO TALENT LINKERS
Barcelona Espaa
Hace 47 horas
Page Personnel
Barcelona Espaa
Hace 47 horas
Page Personnel
Barcelona Espaa
Hace 47 horas
Page Personnel
Barcelona Espaa
Hace 47 horas
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