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Sales Retention Specialist
4 months ago
"You've worked for the rest...now work for the best"
Trinity Solar...recognized by NJ Biz as one of the top private companies.
Trinity Solar...recognized as a top Solar Contractor by Solar World.
Position Summary:
The goal for the Sales Retention Specialist is to provide assistance to the Sales Success Team. They will be assisting the team with their work volume, answering incoming calls, and helping with missing documents. The Sales Retention Specialist with assist with any reports that need to be worked on and be available to work their scheduled shift. This role requires 1 night shift per week 11-7pm.
Responsibilities:
Manage a large amount of incoming calls and make outgoing calls.
Identify and assess customers' needs to achieve satisfaction
Follow communication procedures, guidelines and policies
Provide accurate, valid, and complete information
Completing daily reports including customer updates (touch points), reviewing missing documents, reviewing new deals for accuracy, responding to chatters, emails, voicemails in a timely manner.
Keeping communication flowing between sales, operations, and local office so everyone is aware of current status
Experience:
High School Diploma
Ability to multi-task, prioritize, and manage time efficiently
Excellent communication skills
Customer Service experience
Strong phone contact handling skills.
Microsoft Office experience
Salesforce experience helpful by not necessary
What We Offer
Not just a career... but a career path to success Trinity Solar offers you a career in one of the fastest growing fields in the country. A career with Trinity Solar is a path to personal and professional growth with a company who truly values its employees. Our employees enjoy...
Competitive compensation
Comprehensive healthcare benefits which include:
Medical, Dental and Vision
Life insurance
Employee assistance program
Paid training
A generous PTO program
401k plan supported by a company match
Work-life balance
Long term stability in a fast-growing industry
The satisfaction of knowing they are working for an organization leading the way in clean energy initiatives
And Much MORE
About Us
Since 1994, Trinity Solar has proudly provided energy with integrity to families in our area. Trinity started in the solar industry with two core fundamental principles, to make renewable energy accessible and to make the solar journey seamless. These guiding beliefs have led Trinity Solar to become the United States largest privately held residential solar installer, composed of more than 3,000 team members, and boasting over 100,000 installations. Currently, Trinity offers solar installation in Connecticut, Delaware, Florida, New Jersey, New Hampshire, New York, Massachusetts, Maryland, Pennsylvania, and Rhode Island.
Trinity Solar is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity, or any other category protected by applicable federal, state, or local laws.
"Veteran Friendly"
