Hospital Operations Materials

3 weeks ago


Baltimore, United States The University of Maryland Medical System Full time
Hospital Operations Materials & Logistics Manager
  • Full-time
  • Shift: Day
  • Location: Medical Center
  • Position Type: Exempt

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work

Under limited supervision, directs and manages the supply management and distribution process throughout the UMMC components on a 24 hour basis. Fulfillment of job duties requires the employee to have access to medication storage areas and to transport medications to/ from medication storage and delivery areas.

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

1. Plans, organizes and directs supply distribution activities to assure accurate, efficient operations and performance in accordance with goals and objectives of the Materials Management and Logistics department of the Medical Center.

2. Collaborates with the Materials Management Director on financial and budgetary items by monitoring and analyzing department budget variances, and meet cost saving effectiveness initiatives.

3. Evaluates services and implements changes wherever necessary. Identifies and recommends service improvements, quality enhancements and maintains necessary regulatory compliance. Investigates new product, techniques, equipment and makes recommendations to Director of Materials improvements in quality of services.

4. Installs mechanisms to monitor departmental outputs. These measures shall include but are not limited to the following:

  • Quality Assurance measures
  • Staffing productivity measures
  • Unmet needs assessment

5. Develops management structure of senior technicians as necessary to assure timely completion of tasks and accuracy of duties.

6. Coordinates management activities to assure match between customer needs/expectations and departmental capabilities. Develops an active customer focused orientation which is responsive to the following customer needs;

  • Product evaluations, product failure and recalls, vendor conflicts and service level expectations.
  • Creates initial unit par levels and updates or revises all pars annually, or more frequently, if deemed necessary.
  • Identifies and implements with Materials Director opportunities for reduced inventory and inventory carrying cost.

7. Creates, recommends and routinely updates policies and procedures relative to inventory control, supply maintenance and distribution procedures.

8. Coordinates all activities with UMMS Corporate Contracting in order to accomplish the following:

  • Takes full advantage of pricing and/or contractual benefits.
  • Establishes and maintains good relationships with vendors (especially MWBE partners) in order to facilitate understanding and reduce system cost.
  • Assists in the accreditation and monitoring of vendor representatives.

9. In concert with Finance and the departments, controls inventory levels as necessary to maximize the institutional return on investment. Maintains high fill-rate (98% or better) and turns ratios by following the following relational activities:

  • Analyzes remote and/or par cart compositions and recommends adjustment as indicated by seasonal or practice pattern changes.
  • Monitors store’s composition, add and deletes lines as needed to minimize holding costs.

10. Ensures all managerial administrative functions are performed thoroughly and timely. These duties include work scheduling and performance reviews. Contributes, as requested or otherwise indicated, departmental operations data (narrative and statistical) for administrative reports or committee studies.

11. Establishes work performance standards; implements and monitors same. Performs probationary and annual performance reviews in conjunction with subordinate supervisor; resolves employee grievances. Hires, fires, trains and disciplines staff as necessary to maximize productivity and effectiveness while maintaining a culture of teamwork and positive moral.

Education and Experience

  • A High School Diploma or equivalent (GED) is required.
  • A bachelor’s degree in a business-related discipline is preferred.
  • Five years experience in warehousing and inventory management systems, including two years of supervisory experience.
  • Hospital Materials and Logistics experience is strongly preferred.
  • CMRP or CPM certification is strongly preferred.

Knowledge, Skills and Abilities

  • Demonstrated ability to manage project implementations under difficult or complex circumstances.
  • Demonstrated experience and success in customer-service orientation relative to job-related performance.
  • Demonstrated experience analyzing and interpreting data and reports.
  • Demonstrated understanding of automated systems, specifically materials management and related peripheral systems.
  • Highly effective verbal, written, and interpersonal communication skills with the ability to interact effectively with patients, visitors, and all levels of staff.
  • Demonstrated ability to work with multi-disciplinary teams as a group leader and a participant/contributor, and resolve problems using sound judgment.
  • Strong supervisory skills to train, motivate andmonitor staff working under tight deadlines.
  • Willingness to work various schedules, as necessary, to coordinate efforts between and maximize the productivity of day, evening and night shifts.

All your information will be kept confidential according to EEO guidelines.

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