Customer Service Representative
3 weeks ago
Customer Service Representative At Rapid City Garage, we are dedicated to providing exceptional service and support to our customers every day. We pride ourselves on teamwork, professionalism, and a commitment to excellence. We are looking for an energetic and detail-oriented Customer Service Representative to join our growing team The Customer Service Representative serves as the primary point of contact for our customers, serving as the liaison between customers and our technicians. This position is responsible for greeting customers, understanding their vehicle concerns, preparing accurate repair estimates, and coordinating repair and maintenance services with technicians. The Customer Service Representative ensures exceptional customer satisfaction, clear communication, and efficient service operations. In addition, this position will involve handling inquiries, processing orders for parts, and ensuring a positive experience with every interaction. This role requires excellent communication skills and a passion for helping others. Key Responsibilities: Greet customers promptly and professionally upon arrival. Listen carefully to customer concerns and accurately document vehicle symptoms. Provide accurate information about customer complaints to service technicians. Communicate service recommendations and costs clearly to customers. Obtain proper customer authorization for all repairs and services. Handle the ordering of automotive parts for repairs. Coordinate and schedule repairs with technicians to ensure timely completion. Maintain contact with customers throughout the repair process, providing status updates. Review completed work orders with customers and explain charges and repairs performed. Handle customer complaints courteously and professionally. Maintain detailed records of all customer interactions and service transactions. Qualifications: High school diploma or equivalent. 1-3 years of customer service experience preferred. Excellent organizational abilities. Excellent communication and interpersonal skills. Ability to multitask in a fast-paced environment. Proficiency in customer service software. Positive attitude, patience, and a genuine desire to help others. Valid drivers license with a clean driving record. Physical Requirements: Ability to sit, stand, and walk for extended periods. Frequent use of computer and telephone. Occasionally lift 25 lbs. Work Environment: Primarily an indoor office setting. May require occasional exposure to shop environment with noise, fumes, and moving vehicles. Compensation: Competitive hourly wage. How To Apply: If you're a team player with a passion for delivering outstanding customer service, we'd love to hear from you Stop in and apply in person at 1625 Cambell Street #2, Rapid City, SD 57701.
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Customer Service Representative
4 weeks ago
Rapid City, United States South Dakota Staffing Full timeCustomer Service RepresentativeAt Rapid City Garage, we are dedicated to providing exceptional service and support to our customers every day. We pride ourselves on teamwork, professionalism, and a commitment to excellence. We are looking for an energetic and detail-oriented Customer Service Representative to join our growing team! The Customer Service...
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Customer Service Representative
1 week ago
Rapid City, United States U-Haul Full timeCustomer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all...
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Customer Service Representative
3 days ago
Rapid City, United States U-Haul Full timeLocation:20 Deadwood Ave, Rapid City, South Dakota 57702 United States of AmericaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
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Customer Service Representative
7 days ago
Rapid City, SD, United States U-Haul Full timeLocation: 20 Deadwood Ave, Rapid City, South Dakota 57702 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
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Customer Service Representative
6 days ago
Rapid City, SD, United States U-Haul Full timeLocation: 20 Deadwood Ave, Rapid City, South Dakota 57702 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
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Customer Service Representative
5 days ago
Rapid City, SD, United States U-Haul Full timeLocation: 20 Deadwood Ave, Rapid City, South Dakota 57702 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
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Customer Service Representative
1 week ago
Rapid City, SD, United States U-Haul Full timeLocation: 20 Deadwood Ave, Rapid City, South Dakota 57702 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
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Customer Service Representative
1 week ago
Rapid City, SD, United States U-Haul Full timeLocation: 20 Deadwood Ave, Rapid City, South Dakota 57702 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
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Customer Service Representative
17 hours ago
Rapid City, SD, United States U-Haul Full timeLocation: 20 Deadwood Ave, Rapid City, South Dakota 57702 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
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Customer Services Representative
2 weeks ago
Rapid City, United States BHFCU Insurance Full timeCustomer Service Representative- We are looking for someone who is interested in learning the insurance industry and would like to make a career out of it. They need to be hard working, driven to grow, great communication skills, good computer skills, outgoing, and have positive attitude. If you are looking for something than can provide a long fulfilling...
