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Food Server, Junior's

3 months ago

Las Vegas, United States Resorts World Las Vegas Full time

Overview:

Summary Statement:

The Food Server is responsible for creating the overall dining experience for our guest. The role will be accountable for interacting with guests, taking food and beverage orders and ensuring an exceptional guest experience.

Job Duties:

Primary Job Duties: Includes but is not limited to:

  • Deliver beverages, including alcohol options, to guests.
  • Maintain knowledge of house drink selection and menu items and make recommendations to dining room guests.
  • Rotate to other Food & Beverage outlets/venues, as necessary.
  • Greet and welcome all guests in a professional manner upon seating.
  • Establish the pace of the meal in accordance with the tables individual needs.
  • Anticipate guest needs and acknowledge special requests and act.
  • Ensure table side food service and quality presentation.
  • Present guests with their check and bid them farewell upon departure.
  • Maintain a clean, sanitized, and organized work area.
  • Provide proper communication and promptly resolve guest issues.
  • Ensure all Resorts World core values and property and department standards are implemented and applied.
  • Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
  • Ensure that the required licensing is maintained & updated.
  • Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
  • Perform other job-related duties as requested.


Qualifications:

Qualifications: Includes but is not limited to:

  • Ability to work varied shifts, including nights, weekends and holidays.
  • Ability to effectively communicate in English.
  • Polished appearance and demeanor.
  • Excellent customer service skills.
  • Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
  • Ability to competently fulfill tray service for every aspect of service to guests.
  • Must be 21 years of age

Preferred:

  • Previous working experience in a large, luxury resort setting.
  • Excellent customer service skills.
  • Ability to work varied shifts, including nights, weekends, and holidays.

Minimum Education and Experience:

  • 1-3 years of experience in field or equivalent.

Preferred:

  • Sommeliers Certification or similar professional beverage certification(s).

Certificates, Licenses, Regulations:

  • Proof of eligibility to work in the United States.
  • Ability to obtain the following:
    • Alcohol Awareness Card
    • Food Handling Card