Patient Service Representative: Urgent Care

4 weeks ago

Broken Arrow, United States Saint Francis Health System Full time
Current Saint Francis Employees - Please click HERE to login and apply.

Full Time

Variable

This position qualifies for a $1,000 sign-on bonus, per qualifications

Job Summary: Performs reception, registration and billing functions in the front office of the Medical Practice to facilitate the effective delivery of patient care.

Minimum Education: High School Diploma or GED.

Licensure, Registration and/or Certification: None.

Work Experience: One (1) year experience.

Knowledge, Skills and Abilities: Demonstrated PC skills. Effective organization of multi-task role. Understanding of healthcare delivery and billing processes in the medical office. Ability to accurately record and interpret data. Effective interpersonal, written and oral communication skills. Ability to organize and prioritize work in an effective and efficient manner.

Essential Functions and Responsibilities: Maintains exemplary patient satisfaction and participates as an engaged team member. Greets and directs patients and visitors according to established office protocols. Informs patients of delays in care. Communicates schedule changes to physicians, clinical assistants and other staff as appropriate. Maintains and corrects environment for cleanliness and safety. Schedules appointments, registers demographic and billing information, determines eligibility to accommodate patient's care in the medical office. Successfully uses the EMR and other computer applications to accomplish tasks according to policies and procedures. Maintains medical records including preparation of charts, filing of correspondence and test results. Prepares encounter forms and other supporting billing documentation. Maintains and distributes provider schedules including application of templates, hold times, etc. Determines and collects co-pays and deductibles from patients. Requests payments of self pay balances according to policies. Responsible for preparation of cash receipts, bank deposits and balancing of cash drawer on a daily basis. Converts provider written description of diagnosis to appropriate ICD-9 code. Posts charges and payments to patient accounts. Reviews and corrects rejected or denied claims. Reviews and assists in collections of past due accounts. Prepares phone notes for communication to the provider from patients, pharmacists, and other healthcare sources. Makes calls to patients to remind them of pending appointments or communication from provider. Distributes mail and other communication to patients, providers and staff. Determines eligibility and obtains authorization for services. Schedules tests and appointments for referred services. Tracks referrals made for specified services. Participates in quality initiatives and safety functions. Assists in identifying and ordering needed supplies. Remains informed and compliant with current Health System, Warren Clinic, HIPAA and OSHA policies and procedures.
Decision Making: Independent judgment in planning the sequence of operations and making decisions in a complex technical or professional field.

Working Relationships: Works directly with patients and/or customers. Works with internal / external customers. Works with other healthcare professionals and staff. Works frequently with individuals at director level or above.

Special Job Dimensions: None.

Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Urgent Care - Broken Arrow Elm - Warren Clinic

Location:
Broken Arrow, Oklahoma 74012

EOE Protected Veterans/Disability

  • Patient Service Representative: Urgent Care

    2 weeks ago

    Broken Arrow, Oklahoma, United States Saint Francis Health System Full time

    Current Saint Francis Employees - Please click HERE to login and apply. Full Time Variable This position qualifies for a $1,000 sign-on bonus, per qualifications Job Summary: Performs reception, registration and billing functions in the front office of the Medical Practice to facilitate the effective delivery of patient care.Minimum Education: High School...

  • Medical Receptionist

    1 month ago

    Broken Arrow, United States Xpress Wellness Urgent Care Full time

    Job DescriptionJob DescriptionXpress Wellness Urgent Care is seeking a qualified Front Office Medical Receptionist to join our team. As a Front Office Medical Receptionist, you will be the first point of contact for our patients and play a vital role in ensuring that each patient receives the highest quality of care. You will be responsible for providing...

  • Caregiver / Patient Care Technician (No Certification Required) - St. John Clinic Urgent Care - Broken Arrow

    4 weeks ago

    Broken Arrow, United States Ascension Full time

    St. John Clinic Urgent Care - Broken Arrow, part of Ascension Living brings it all together for you at our beautiful community. You will have access to personalized care, exceptional services with a balance of city comforts, cultural opportunities and more, in our community and close by.We are committed to providing services, amenities, opportunities, and...

  • Caregiver / Patient Care Technician (No Certification Required) - St. John Clinic Urgent Care - Broken Arrow

    1 month ago

    Broken Arrow, United States Ascension Full time

    St. John Clinic Urgent Care - Broken Arrow, part of Ascension Living brings it all together for you at our beautiful community. You will have access to personalized care, exceptional services with a balance of city comforts, cultural opportunities and more, in our community and close by.We are committed to providing services, amenities, opportunities, and...

  • Radiology Technologist

    2 weeks ago

    Broken Arrow, United States Oklahoma Surgical Hospital Full time

    Job DescriptionJob DescriptionPremier Family Care Clinic located at 1130 E Lansing in Broken Arrow (71st & Lynn Lane) is looking for a full-time urgent care Radiology Technologist to work 3 12-hour shifts in the Urgent Care between Monday - Friday from 8a-8p and rotating weekends - Saturday's 9a - 6p and Sunday's 11a - 4p. This position qualifies for...

  • Radiology Technologist

    7 days ago

    Broken Arrow, United States Oklahoma Surgical Hospital Full time

    Job DescriptionJob DescriptionPremier Family Care Clinic located at 1130 E Lansing in Broken Arrow (71st & Lynn Lane) is looking for a full-time urgent care Radiology Technologist to work 3 12-hour shifts in the Urgent Care between Monday - Friday from 8a-8p and rotating weekends - Saturday's 9a - 6p and Sunday's 11a - 4p. This position qualifies for...

  • Urgent Care Receptionist

    1 week ago

    Broken Arrow, United States Oklahoma Surgical Hospital Full time

    Premier Family Care Clinic located at 1130 E Lansing St in Broken Arrow (71st & Lynn Lane) is looking for an Urgent Care Receptionist to work 3 8a-8p shifts (between Monday - Friday) one week, and the next week work 2 8a - 8p shifts, Saturday's 9a - 6p, and Sunday's 11a -4p in the Urgent Care. Job Mission: The receptionist supports clinic services to...

  • Urgent Care Receptionist

    2 weeks ago

    Broken Arrow, United States Oklahoma Surgical Hospital Full time

    Job DescriptionJob DescriptionPremier Family Care Clinic located at 1130 E Lansing St in Broken Arrow (71st & Lynn Lane) is looking for an Urgent Care Receptionist to work 3 8a-8p shifts (between Monday - Friday) one week, and the next week work 2 8a - 8p shifts, Saturday's 9a - 6p, and Sunday's 11a -4p in the Urgent Care.Job Mission: The...

  • Customer Service Representative

    1 month ago

    Broken Arrow, United States Lifemark Health Group Full time

    **Customer Service Representative**Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. As a **Customer Service Representative**, you are passionate about your work and perform with a high level of energy, reliability and...

  • RN - Director of Patient Care Services

    2 weeks ago

    Broken Arrow, United States Heart for Seniors Home Healthcare Full time

    Job DescriptionJob DescriptionESSENTIAL FUNCTIONS:As a Registered Nurse (RN) in Home Health, you will:Provide and direct nursing care to include comprehensive health and psychosocial evaluations to patients at home in compliance with applicable laws, regulations, and agency policies.Coordinate the total plan of care with other healthcare...

  • Client Service Representative

    2 months ago

    Broken Arrow, United States VCA Animal Hospitals, Inc. Full time

    Client Service Representative. We are seeking an experienced Part-Time Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal Client Service, Representative, Service, Client, Animal Care, Retail

  • Client Service Representative

    2 months ago

    Broken Arrow, United States VCA Animal Hospitals Full time

    Client Service Representative We are seeking an experienced Part-Time Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a...

  • Client Service Representative

    4 weeks ago

    Broken Arrow, United States VCA Animal Hospitals Full time

    Client Service Representative We are seeking an experienced Part-Time Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a...

  • Caregiver / CNA / New CNA Grads (We Will Train) - St. John Clinic Urgent Care - Broken Arrow

    3 weeks ago

    Broken Arrow, United States Ascension Full time

    Ascension has provided thousands of associates and caregivers a rewarding career in healthcare since 1902. We strive to expand access to high-quality, low-cost, person-centered care and services for all. At St. John Clinic Urgent Care - Broken Arrow, caregivers can find both a jumpstart to their careers and clinical education opportunities. If you are...

  • Patient Care Technician

    4 weeks ago

    Broken Arrow, Oklahoma, United States DAVITA Full time

    4800 W San Antonio StSte 201, Broken Arrow, Oklahoma, , United States of AmericaJoining DaVita as Patient Care Technician (PCT) is an exciting opportunity to jump start your career in the health care industry. With paid, extensive training, you will gain the skills needed to care for our patients and build a network of other health care professionals across...

  • Patient Care Technician

    1 month ago

    Broken Arrow, Oklahoma, United States DAVITA Full time

    4800 W San Antonio StSte 201, Broken Arrow, Oklahoma, , United States of AmericaJoining DaVita as Patient Care Technician (PCT) is an exciting opportunity to jump start your career in the health care industry. With paid, extensive training, you will gain the skills needed to care for our patients and build a network of other health care professionals across...

  • Patient Care Coordinator

    1 month ago

    Broken Arrow, United States Positive Impact Dental Alliance Full time

    Are you ready to dive into a workplace where the vibes are electric, the values are rock-solid, and every day feels like a celebration? Positive Impact Dental is on the hunt for a superstar Patient Care Coordinator with dental office experience to join our smile crew at our office in Broken Arrow, Oklahoma. Picture this: a workplace where putting the patient...

  • Patient Care Coordinator

    4 weeks ago

    Broken Arrow, United States Positive Impact Dental Alliance Full time

    Are you ready to dive into a workplace where the vibes are electric, the values are rock-solid, and every day feels like a celebration? Positive Impact Dental is on the hunt for a superstar Patient Care Coordinator with dental office experience to join our smile crew at our office in Broken Arrow, Oklahoma. Picture this: a workplace where putting the patient...

  • Customer Service Representative

    1 month ago

    Broken Arrow, United States Wrights Gourmet Full time

    >> Customer Service Representative Customer Service Representative Summary Title:Customer Service Representative ID:2141Description Our ***friendly, can-do/will-do Customer Service professionals*** know how to keep customers coming back again and again. ***Depending upon one's skills and talents, responsibilities may include:*** * Creating a warm,...

  • Customer Service Representative

    4 weeks ago

    Broken Arrow, United States Wrights Gourmet Full time

    >> Customer Service Representative Customer Service Representative Summary Title:Customer Service Representative ID:2141Description Our ***friendly, can-do/will-do Customer Service professionals*** know how to keep customers coming back again and again. ***Depending upon one's skills and talents, responsibilities may include:*** * Creating a warm,...