Warehouse Account Manager

3 weeks ago

Allentown, United States Omm IT Solutions Full time
Job Description
Please Note:
  • It is a Full-time, 8 hours Monday to Friday job.
  • 1 year Experience is required.
  • No travel required
  • English (Required)
  • Spanish (Preferred)
Job Description:

We're on the hunt for a Warehouse Account Manager who's all about giving customers a top-notch experience and doesn't let the little things slip by.

In this gig, you'll be the go-to person connecting partners with our warehouse crew, making sure everything's running smooth.

This job's perfect for someone who loves working with others, can keep up in a fast-moving scene, and wants to dive into the nitty-gritty of logistics.

Key Responsibilities:
  • Customer Happiness Guru: Rock at customer service by quickly handling any questions or hiccups our clients run into. You need to be a pro at chatting and writing, and savvy with tech to whip around our Warehouse Management System like a pro.
  • Buddy System Expert: This isn't your usual customer service gig. We're talking about really getting to know our clients, figuring out what they need, and then knocking their socks off with custom solutions. It's all about keeping those relationships strong and friendly.
  • Project Juggler: Get ready to take on some cool projects that come your way, like putting together custom orders, dealing with the big and quirky ones, and whatever else the boss throws at you.
  • Warehouse Warrior: Roll up your sleeves and dive into the warehouse action when needed, especially when things get busy. From picking and packing to making sure orders are spot-on, you're there to ensure our customers are smiling from ear to ear.
Requirements

Qualifications:
  • Education: High School Diploma (Required)
  • Logistics: 1 year (Required)
  • Warehouse management system: 1 year (Required)
  • Customer service: 2 years (Required)
  • Computer skills: 2 years (Required)
  • Been There, Done That: You've got some solid experience in making customers happy and managing accounts. Basically, you know how to keep things smooth and clients smiling.
  • Chatterbox Champion: Whether it's typing out a storm or chatting away, you've got the communication game locked down.
  • Tech Whiz: New gadgets and systems? No problem. You're quick on the uptake, especially with anything like our Warehouse Management System.
  • Warehouse Know-How: You've spent some time in the trenches of a warehouse, so you know your way around.
  • Logistics Pro: You've got a handle on the logistics world, which is pretty much our bread and butter.
  • Juggling Wizard: Multitasking is your middle name, and you've got an ace up your sleeve for managing your time like a boss.
  • Ultimate Teammate: You're all about good vibes, jumping in to help out, and tackling problems with a can-do attitude.
  • Marketing Moxie (Nice to Have): If you've dabbled in marketing, that's a huge plus, but it's cool if you haven't.
Benefits
  • 401(k)
  • Dental insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Bonus opportunities
  • Performance bonus

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