Competitive Continuous Improvement Coach

4 weeks ago

Lebanon, United States Eli Lilly Full time

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Position Description:

The Competitive Continuous Improvement (CCI) team provides leadership in operational excellence and productivity efforts by combining knowledge of pharmaceutical manufacturing with Lean principles and tools. Methods used to deliver these productivity improvements include both event-based (Lighthouse Projects, Kaizen Events, etc.), as well as nonevent-based daily improvements.

The focus of the QC CCI Coach role is to partner with QC laboratories across the site to deploy CI OpEx standards and support both event and nonevent-based continuous improvement. Results include, but are not limited to, cycle time reduction, increased asset effectiveness, expense reduction, improved quality and safety, as well as increased employee morale at all levels due to more time being spent on value-added activities.

Key Objectives/Deliverables:

  • Empower individuals and teams to use lean behaviors and mindsets to strive for execution excellence.
  • Lead QC area based Lean launch events and support deployment of Lean in assigned teams, focused on the unique aspects of laboratories.
  • Facilitating local Lean and CI OpEx training for all QC teams.
  • Provide ongoing guidance and mentorship to key roles in the organization regarding the practical application of principles and tools, as well as the related critical thinking and behavioral characteristics necessary for role effectiveness and development.
  • Provide coaching to QC teams through systems assessment, feedback processes, and follow-up.
  • Facilitate and promote internal benchmarking and sharing of best practices related to Lean systems, practices, and developments through formal and informal mechanisms (e.g., shared leaning forums, events, networking, etc.).
  • Establish, facilitate, and maintain internal cross-functional relationships necessary to perform the CI OpEx Coach role as described.
  • Assess deployed areas to promote ongoing continuous improvement of lean deployment.
  • Partner with QC leadership to ensure all employees are active lean users.
  • Promote learning and reflection through facilitation of reflections and/or After Action Review (AAR) exercises.
  • Engage routinely with sponsors and site CCI Champion to provide status, project issues, team feedback/engagement, and escalate where appropriate as issues arise.
  • Represent QC organization on the site CCI Lead Team.
  • Capture benefits of Lean program and celebrate successes.

Basic Requirements:

  • Bachelor’s degree in a related science or engineering field
  • 3+ years of experience in pharmaceutical QC laboratories
  • Previous experience in CI OpEx, Six Sigma, or other continuous improvement initiatives.

Additional Preferences:

  • Strong self-management and organizational skills.
  • Excellent teamwork and communication skills.
  • Ability to take initiative, to be assertive, to lead by example, and to build relationships.
  • Ability to facilitate change through strong listening, influencing, presentation, and communication skills.
  • Demonstrated strong problem solving and analytical troubleshooting skills.
  • Previous Six Sigma or CI OpEx certifications.
  • Understanding of statistical tools and analysis.
  • Excellent interpersonal skills and networking skills.
  • Ability to organize and prioritize multiple tasks.
  • Demonstrated strong written and verbal communication skills.

Other Information:

  • May require working off-hours to support projects including team members from all shifts.
  • Tasks require entering laboratory and/or manufacturing areas which require wearing appropriate PPE.
  • Tasks may require working in areas containing allergens and other potentially hazardous materials.
  • This role will be based in Lebanon, IN upon construction of the site. Prior to construction, this role will primarily be based within the project team in Indianapolis.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

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