Travel Physician Practice Coordinator
2 months ago
Travel Physician Practice Coordinator
Assignment length- 13 weeks
Near Los Angeles Area
Our Client is a nonprofit, independent healthcare organization committed to improving the health status of the communities we serve through:
Leadership and excellence in delivering quality healthcare services
Expanding the horizons of medical knowledge through biomedical research
Educating and training physicians and other healthcare professionals
Job Duties:
Greets patients, collects co-pays/insurance cards, reconciles payments, maintains waiting room, manages patient flow
Provides customer service actions such as scheduling first available appointments, handles all telephone interactions, triage calls by directing to appropriate individuals or departments, responds to patient questions and complaints, referring patient complaints appropriately to supervisor.
Handles patient/MD correspondence, processes and tracks referrals, schedules patients with ancillary and specialty providers.
Monitors work flow, assists in work assignments, recommends areas for improvement, interfaces/liaisons with other departments, assists in meeting/auditing
Coordinates MD mentoring opportunities with fellows, students, etc.
Works with the billing and HIS departments to provide information for requested chart audits
Acts as the primary point of contact for patient and family members.
Acts as a liaison between physician and patients in communicating medical concerns.
Provides scheduling information, resource coordination, and support to patients before, during and after procedure(s).
Provides health education materials including forms, videos, and articles to inform target population of health topic as directed by physician.
Requirements:
High School Diploma or equivalent
2+ years of experience in an outpatient clinic or medical office
Experience with heavy phone volume or call center
Knowledge of medical terminology
CPR/BLS
Familiarity with insurance and ability to differentiate between HMO, PPO, POS.
For prompt and confidential consideration, please apply to the link below:
Click here to apply online
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