Senior Project Manager

2 weeks ago

Cleveland, United States Global Payment Holding Company Full time

GLOBAL PAYMENT HOLDING COMPANY

Senior Project Manager

Cleveland ,

Ohio

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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.Join our Active Network team as our new Senior Project ManagerAs our Senior Project Manageryou will manage all aspects of large scale and complex projects or initiatives from initiation to delivery, so the projects are completed on time, with quality, and within budget. Design, communicate, and implement an operational plan for completing a project, and monitor progress and performance against it. Identify, resolve, or escalate issues in order to minimize delays. Facilitate and manage the analysis of project requirements, identify and understand the cost estimates, resources, and time required to complete the project(s), and ensue project goals and requirements are met within time, cost, and quality parameters. Acts as a liaison with other areas in the organization to secure specialized resources and contributions for the project. Conduct project meetings, and prepare regular reports to communicate the status of the project within and beyond the project team. Work with stakeholders and identify and establish priorities, allocate tasks, and coordinate project staff to meet project targets and milestones and ensures project is delivered to the internal and/or external client's satisfaction.What Part Will You Play?Manages projects with a span of influence that typically require working within multiple business segments and/or across corporate shared service resources, such as Software Development, Information Security, IT Development, Customer Service and/or Training, etc. May manage projects, on an infrequent basis, with a span of influence that typically require collaborating and working across the enterprise.Works across internal functional areas and with external stakeholders, and may work across the enterprise and/or with third party vendors to deliver a new product or solution. May interact with internal and/or external senior and executive leadership teams in order to provide status update reports and to escalate issues that need senior or executive level attention, etc.Manages projects that typically require making complex customizations, such as creating a new module of functionality within an application or making an enhancement to an existing framework; may need to obtain alignment across the enterprise for the development of a new solution in which there may be no functional internal SME available in the enterprise and no existing road map may exist. May also manage projects involved in a solution in a new country or location.Manages project plans in which portions of the solution exist or the required solution may not exist, but there is a need for a complex modification to meet the business requirement.Manages and monitors time, scope, and cost for the project based on the identified requirements. Not only identifies issues, but also anticipates issues that need escalation; may escalate issues to the senior or executive leadership team, but is competent to solve most issues.Collaborates, negotiates, and manages issues to resolution. Conducts conflict management with all levels internal and/or external stakeholders as requirements are identified, various issues arise, scope changes are requested, etc.; may conduct multiple iterations of feasibility analysis and have further communication which includes negotiation, conflict resolution, and problem-solving with internal and external stakeholders due

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