Reservationist
5 months ago
- Serves as a representative of Brett/Robinson, displaying courtesy, tact, consideration, and discretion in all interactions with other employees of Brett/Robinson, owners, guests, and other members of the community
- Provides customer care to others
- Receives contact from customers by telephone and offers them guest accommodations
- Explains pricing and Brett/Robinson policies
- Provides information to owners and guests regarding area points of interest and guest services via the telephone
- Enters reservations for guests into First Resort computer program
- Takes payment of deposit by credit card
- Cancels reservations and refunds deposits
- Performs daily audits of work
- Observes and evaluates the outcomes of a problem situation to identify lessons learned
- Attends departmental meetings
- Performs other duties as assigned
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Customer Service Representative
2 weeks ago
Gulf Shores, Alabama, United States BrettRobinson Full timeJob SummaryWe are seeking a highly skilled and courteous Reservationist to join our team at Brett/Robinson. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests and owners.Key ResponsibilitiesProvide customer care to guests and owners via telephone and in-personOffer guest accommodations and...
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Customer Service Representative
2 months ago
Gulf Shores, Alabama, United States BrettRobinson Full timeBrett/Robinson Job Description **Job Summary** We are seeking a highly skilled and customer-focused individual to join our team as a Reservationist. As a key member of our front-line staff, you will be responsible for providing exceptional service to our guests and owners. **Key Responsibilities** * Serve as a representative of Brett/Robinson, displaying...
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Reservation Agent
4 weeks ago
Gulf Shores, Alabama, United States BrettRobinson Full timeJob SummaryWe are seeking a skilled Reservationist to join our team at Brett/Robinson. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests and owners.Key ResponsibilitiesCustomer Service: Provide courteous and professional service to guests and owners, responding to their inquiries and...
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Guest Experience Specialist
4 weeks ago
Gulf Shores, Alabama, United States BrettRobinson Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Reservationist at Brett/Robinson. As a key member of our front-line staff, you will be responsible for providing exceptional service to our guests and owners, ensuring a seamless and enjoyable experience for all.Key ResponsibilitiesRepresenting Brett/Robinson:...