Business Process Analyst

2 weeks ago

Fort Worth, United States Higginbotham Insurance Agency Full time
Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a Business Analyst in our Fort Worth, TX office.

The Business Process Analyst's role is to elicit, analyze, specify, and validate the business needs of all IT-related business, financial, and operations systems critical to core organizational functions. This includes researching and analyzing data in support of business functions, process knowledge, and systems requirements. The Business Process Analyst is also responsible for proactively generating and compiling reports based on his or her findings, complete with recommended improvements to - or new requirements for - business processes and operational procedures. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments and to assist in implementing new computer systems.

Essential Tasks:

  • Chart existing business processes in order to define current business activities for the development of procedures and models.
  • Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals
  • Research, review, and analyze the effectiveness and efficiency of existing and potential trouble areas in operating systems or procedures for partners.
  • Develop strategies for enhancing or further leveraging existing processes.
  • Prepare and deliver reports, recommendations, or alternatives for improving processes in operating systems across the organization.
  • Identify and establish scope and parameters of process analysis in order to define impact, outcome criteria, and measure-taking actions.
  • Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
  • Effectively communicates to the project team and key stakeholders, both verbally and written.
  • Perform other duties as assigned.
Specific Knowledge, Skills and Abilities:
  • Very knowledgeable in Microsoft Office products, including Excel
  • Basic knowledge in generating process documentation
  • Strong attention to detail
  • Strong organization skills
  • Strong written and verbal communication skills
  • Ability to solve problems and make decisions
  • Strong work ethic
Location:
  • Fort Worth, TX
  • In office position
  • Occasional travel to other offices will be required
Experience and Education:
  • College degree or equivalent work experience required
  • 5+ years of Business Analyst experience preferred
Physical Requirements:
  • Repeated use of sight to read documents and computer screens
  • Repeated use of hearing and speech to communicate on telephone and in person
  • Repetitive hand movements, such as keyboarding, writing and 10-key
  • Walking, bending, sitting, reaching and stretching in all directions

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