![Lennar](https://media.trabajo.org/img/noimg.jpg)
Customer Care Representative
1 month ago
Overview
Welcome Home Build your career with Lennar:
As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult.
At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.
Lennar's Core Values:
Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community.
Customer Care Representative
Summary
:
Interface with homebuyer and trade partners to perform final orientations and diagnose, schedule and complete warranty service work.
Responsibilities
Pre-walk homesites to provide punchlist for construction to delivery of home to customer; provide quality control of finished product.
Conduct homeowner walk-throughs, acquainting homeowner with operation of appliances, heating/cooling systems, maintenance of home, etc.
Coordinate with the Construction Department staff and contractors in the completion of walk-through repairs within five (5) days.
Schedule and supervise trade partner repairs in homes after delivery to homeowner.
Schedule inspections with homeowners, assess routine warranty claims and follow through to completion all service requests within seven (7) days.
Provide accurate and timely information to Customer Care Manager on progress and scopes of work.
Maintain positive homeowner relations, provide homeowner with knowledgeable, timely and professional service.
Evaluate trade partner and product performance. Provide on going information to Customer Service Manager as it relates to quality of workmanship and materials.
Work with Customer Service Manager on special projects as needed.
Participate and attend department meetings.
Keep accurate service request logs and documentation of all work performed.
Perform all other duties as assigned.
Qualifications
One (1) year of homebuilding and/or similar customer service experience preferred
High school diploma or GED preferred, but will accept equivalent work experience
Valid driver’s license required
Excellent communication skills, verbal and written
Basic skills in Microsoft Office
Strong organizational and interpersonal skills
Must be able to deal effectively with confrontational situations and maintain objectivity in public relations
Detail oriented, works well under pressure, capable of handling multiple tasks with simultaneous deadlines
Maintain regular attendance and punctuality relative to daily work schedule is required
Must be able to work a flexible work schedule, which includes “on-call” work
Follow directions from a supervisor
Understand and follow work rules and procedures
Accept constructive feedback
Team player
Physical Requirements:
Requires the ability to work 8 hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs, climb ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds, occasionally operate construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator.
FLSA Status:
Non‑exempt
Life at Lennar:
Lennar recognizes our associates are the heart of the company’s success. Learn new skills, build your path, and become an integral part of the Lennar Family.
Lennar associates will be eligible for many benefits in accordance with Lennar’s policies and applicable plan terms, including:
Health Insurance - Medical, Dental & Vision
Vacation – up to 3 weeks of vacation per year upon hire
Holidays, Sick Leave, & Personal Days
401(k) Savings Plan with company match
Paid Maternity & Bonding Leave
New Hire Referral Bonus Program
Home Purchase Discount for Associates
Associate Assistance Plan
Everyone’s Included Day
Student Debt Repayment Program
This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.
General Overview of Compensation:
The *median base compensation for this position is estimated to be
$29.88/an hour
, subject to adjustment based on business-related factors including employee qualifications, geographic location, and operational considerations. Note: *The median amount may be greater or less than the average salary.
This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion.
This position will be eligible for the described benefits listed in the above section.
This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
#LI-CC1 #CB
Type
Regular Full-Time
#J-18808-Ljbffr
We have other current jobs related to this field that you can find below
-
Customer Care Representative
3 weeks ago
Montebello, United States Lennar Homes Full timeOverviewWelcome Home! Build your career with Lennar: As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar,...
-
Customer Care Representative
3 weeks ago
Montebello, United States Lennar Homes Full timeOverview: Welcome Home! Build your career with Lennar: As one of the nations largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar, Everythings...
-
Customer Success Representative
2 months ago
Montebello, United States A&Z Marketing Inc. Full timeThe Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a...
-
Representative III, Customer Support
2 months ago
Montebello, United States AltaMed Health Services Full timeWork Boldly. Live Brilliantly. At AltaMed, we don't just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels...
-
Representative I, Customer Support
1 week ago
Montebello, United States AltaMed Health Services Full timeWork Boldly. Live Brilliantly. At AltaMed, we don't just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels...
-
Representative I, Customer Support
4 weeks ago
Montebello, United States AltaMed Health Services Full timeWork Boldly. Live Brilliantly. At AltaMed, we don't just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels...
-
Representative I, Customer Support
3 weeks ago
Montebello, United States AltaMed Health Services Full timeWork Boldly. Live Brilliantly. At AltaMed, we don't just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels...
-
Customer Service Representative
4 days ago
Montebello, United States The UPS Store 2778 Full timeJOB TITLE**:* **Sales and Customer Service Associate* LOCATION: Center 2778 REPORTS TO: Retail Center Manager **SUMMARY**: Provide customers with efficient and effective service to exceed expectations while promoting products and services to meet their needs. **ESSENTIAL DUTIES AND RESPONSIBILITIES** - Greet customers in a friendly manner; determine...
-
Customer Service Representative Fueler/washer
2 weeks ago
Montebello, United States Penske Truck Leasing and Logistics Full time1500 S Greenwood Ave Montebello, CA 90640 **What’s the Job?** Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person...
-
Montebello, United States Alsop & Associates Insurance Agency Full timeJob DescriptionJob DescriptionThe Receptionist / Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, and other additional clerical duties as directed by the agent or associates. A...
-
Customer Relations Representative
4 weeks ago
Montebello, United States Andres Pina - State Farm Agent Full timePosition OverviewState Farm Insurance Agent located in Montebello, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Andres Pina - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life...
-
Customer Service Representative
1 week ago
Montebello, United States USZOOMiPostal1 Full timeWe’re **iPostal1** and we’re in growth mode! This is an exciting time to join our team. Headquartered in New York, we are an established, cutting-edge leader in the digital mailbox industry. Our customer base is quickly growing and we’re looking for professional, upbeat, Customer Service Associates to work in our Rockland County, NY location to...
-
Customer Relations Representative
4 weeks ago
Montebello, United States Andres Pina - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Montebello, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Andres Pina - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...
-
Entry Level Sales Representative
3 weeks ago
Montebello, United States LA Business Development Firm Full timeWe are looking to immediately bring on a new Entry Level Sales Representative. We are seeking talented individuals to be a part of our Entry Level Sales Representative team in efforts to keep up with our overwhelming customer base. We will train and develop our Entry Level Sales Representatives starting from the ground up. We believe that in order to have a...
-
Account Representative- Entry Level
5 days ago
Montebello, United States LA Business Development Firm Full timeWe are a business development and account management firm located in Northwest Los Angeles. Over the past decade, we have partnered up with brands that have become household names. As a result, we have directly participated in our clients' popularity and growth across the nation. Due to an increase in our client’s popularity and demand, our firm is...
-
Outdoor Sales Representative
2 days ago
Montebello, United States Elite Stone Full time_*Reliable transpor tion (Outdoor Sales Repre ntatives are required to us there own - hicle to visit c - omers)*_ We re looking for a moti - ed individual - join ou - eam. Our goa - or the available - sition is to cont nue to expand reach - the K en & Bath market by im - ving existing relationships econnecting with inactiv customers, as well as...
-
Customer Service Representative
2 weeks ago
Montebello, United States Red Label Enterprises Full timeAre you someone who flourishes in social settings, finding energy in personal connections? Do you thrive in collaborative, fast-paced work environments? **Red Label Enterprises**, a trailblazing marketing firm with a _21-year legacy_, is on the hunt for lively and driven individuals to become part of our team. If you're enthusiastic about connecting with...
-
Inside Sales Representative
1 week ago
Montebello, United States VSE Aviation Full timeSUMMARY: The Sales Representative is responsible for selling VSE products by identifying leads, educating prospects on products through customer communications, trainings, building relationships, and providing customers with exceptional support. The Sales Representative will serve as a first point of contact between the customer and our business. Perform...
-
$25/hr Customer Service Representative
2 weeks ago
Montebello, United States Red Label Enterprises Full timeAre you a people person who thrives on face-to-face interactions? Do you enjoy working in a dynamic, team-oriented environment? Look no further! **Red Label Enterprises**, a leading marketing firm for the past _21 years,_ is seeking vibrant and energetic individuals to join our team. If you are passionate about engaging with people and are ready to make a...
-
E-commerce Customer Service Representative
3 weeks ago
Montebello, United States Anaa Inc Full timePlease upload your resume if available and schedule an interview for Monday, Tuesday, Thursday, or Friday. Kindly notify us through the Indeed communication system of your preferred day for the interview to ensure a smooth process, and we will create an appointment for you. If you're experiencing symptoms of respiratory illness, please refrain from visiting...