Client Advisor
1 month ago
About the RoleAs a Banana Republic Client Advisor, you will create aspirational and on trend looks that enhance the customer's emotional connection to the brand. You are an expert on styling and fashion, with a thorough understanding of designers, brands, and seasonal trends. As a Client Advisor, you will provide a superior level of service through an inclusive environment that inspires brand loyalty and makes our customers feel welcome and eager to return. Your goal is to grow the business by genuinely connecting, converting, and retaining a loyal client following.What You'll DoStay current with credible and relevant fashion references, including current style icons and influencers, and translate that inspiration into action by solving customer styling needsConnect and engage with customers authentically to build strong relationships and brand loyaltyServe as a Brand storyteller, demonstrating strong knowledge of products to create exceptional experiencesTake responsibility for driving sales and achieving store goals, with the client as your primary focusDemonstrate values and behaviors consistent with our Words to Live ByAssist in creating an inclusive environment where our customers and employees feel a sense of belongingWho You AreMinimum of 1 year of clientele experience in luxury fashion and strong knowledge of trends and designer brands with the ability to translate that knowledge into solving customer styling needsEffective communicator with experience in creating meaningful connections with customers that builds brand loyaltyExperience with proactive client sourcing and outreachProven experience in building a loyal client baseAble to navigate various technology platforms with or without a reasonable accommodation as part of the clienteling processFlexible and adaptable to work shifts that meet the needs of the business; flexible and/or consistent scheduling may be available and as required by state and local lawsAbility to maneuver around the salesfloor, stockroom, and office and lift up to 30lb, with or without a reasonable accommodationPassionate about Banana Republic, its heritage, product offerings and commitment to social and cultural initiativesCollaborative and flourishes in a team environmentCurious with a "can do" attitude and a desire to learn and grow
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