General Manager
1 month ago
**Mina Group**
**General Manager**
**Pabu Izakaya San Francisco - San Francisco, CA - Full Time**
**Operating since 2003, Mina Group currently manages more than 35 concepts around the world. At Mina Group, impeccable service is not just our ideal, it is ingrained in everything we do. Rooted deep in our foundation is the concept of Kaizen, the art of making great and lasting change in small steady increments. By embodying our values of adaptability and fluidity, we cultivate a whole new sense of hospitality that is uniquely Mina.**
**General Manager**
Responsible for all aspects of the management of restaurant PABU. Oversees management staff. Coordinates the planning, organization, and training necessary to achieve restaurant objectives in sales, costs, employee retention, communication & awareness, guest service & satisfaction, food quality, and sanitation.
**GENERAL EXPECTATIONS:**
- Act with integrity, honesty and knowledge that promote the culture, values and mission of restaurant PABU and our Partner.
- Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times
- Performs all aspects of position with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
- Understand philosophy of management and owner. Displays consistent attention to detail and follow through of all restaurant policies.
- Represents the restaurant professionally through effective communication, cooperation and relationships with the all business partners.
- Collaborates with team to create a culture and restaurant work environment based upon respect; fosters opportunities for team to learn, grow and develop their abilities.
- Leads the Management Staff, ensures that service standards are on par with all outside accreditation sources: including but not limited to Zagat, Gayot, Relais & Chateaux, Mobil 5 star, AAA Five Diamond, San Francisco Chronicle 4 star, Wine Spectator, and Michelin 2 star establishment and in keeping with the service foundation and philosophy established at restaurant PABU.
- Understand completely all programs, procedures, standards, specifications, guidelines and training programs.
- Offer positive solutions to problems or issues and be a voice that is part of the decision making team.
**ESSENTIAL JOB FUNCTIONS:**
(Includes but is not limited to the following duties. Other duties may be assigned)
- P&L/GL
- Budget
- Cost Control
- Daily Meetings
- Marketing
- PR
- Partner Communications
- HR
- Inventory Control
- Purchasing
- Service
- Management
- Mina Group Communication
- Open and clear Communication with Mina Group
**REQUIRED QUALIFICATIONS:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 8-10 years of service experience, preferably in a fine dining environment.
- Excellent communication and organization skills. Ability to interact professionally and diplomatically with a variety of business partners, guests, colleagues, direct reports.
- Fluency in Microsoft Office Suite: Word, Excel, Powerpoint.
- Prior experience with accounting software, POS systems, and payroll/HRIS systems.
The Mina Group, LLC and its affiliates are equal opportunity employers committed to creating a welcoming and inclusive environment. We welcome applicants from a wide variety of identities, ideas and experiences and, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and other aspects of employment, please contact Mina Group Human Resources by emailing hrsupport@minagroup.net.
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