Collections Specialist

2 weeks ago


Redwood City, United States C4 Technical Services Full time

Collections SpecialistRedwood City, California

Job Description:

Collection calls and/or correspondence in a fast-paced goal-oriented collections department.Provide customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments.Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.

Requirements:

High volume emails to assigned to assigned customers.Strong verbal and written communicationWork with all internal departments to resolve tax or other discrepancies.Strong follow up skills.Strong reconciliation skills.Ability to search and organize outlook emails, create folders, and notate in Oracle.

It would be a plus if you also possess previous experience in:

3+ years of collections experience AR activitiesOracle 12, Microsoft Word, proficient in Excel.Strong customer service skillsPositive communication and phone demeanor.Team player and able to multi-task daily.

#DICEmtroje@c4techservices.com #J-18808-Ljbffr



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