Retail Service Specialist

1 month ago


San Jose, United States O'Reilly Auto Parts Full time

Compensation Pay Range:$17.70 - $19.99The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.ESSENTIAL JOB FUNCTIONSFollow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.Assist managers and/or installer service specialists in serving the professional customers as needed and directed. Complete assigned company training relevant to position.Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.Address and resolve customer complaints in a friendly manner.Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.All other duties as assigned.SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIESRequired:Ability to quickly match alphanumeric sequencesAbility to provide outstanding, friendly and professional customer serviceMust be able to multitask, handling customers on the phone and in the store at the same timeDesired:Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or serviceASE certificationFluency in multiple languages (Spanish is highly desired)O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package:Competitive Wages & Paid Time OffStock Purchase Plan & 401k with Employer Contributions Starting Day OneMedical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)Team Member Health/Wellbeing ProgramsTuition Educational Assistance ProgramsOpportunities for Career GrowthO'Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.



  • San Jose, California, United States SAS Retail Services Full time

    Position Overview Become a part of our dynamic team as a Merchandising Specialist at SAS Retail Services. Job Responsibilities Are you seeking a role that offers flexibility and autonomy? Do you take pride in delivering quality work? This opportunity might be ideal for you. We provide comprehensive training in product arrangement and category resets, along...


  • San Jose, California, United States Work World Full time

    Job OverviewPosition: Customer Service Retail SpecialistSchedule: Part-timeCompensation: $17.55 per hourLocation: San Jose, CABecome a part of our dynamic team at Work World, a prominent retailer specializing in work apparel and footwear in the Western U.S. Our outlets feature an extensive selection of products from renowned brands such as Carhartt and...


  • San Jose, United States O'Reilly Auto Parts Full time

    Compensation Pay Range: $17.00 - $22.00 The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. ESSENTIAL JOB FUNCTIONS Lead store team...


  • San Jose, California, United States Reiss Full time

    We are seeking a Retail Sales Specialist to enhance our operations, offering a competitive salary and comprehensive benefits. Position OverviewAs a Retail Sales Specialist, you will deliver outstanding customer service while assisting our management team in meeting sales and operational objectives.Key Responsibilities: - Provide a premium and personalized...


  • San Jose, California, United States Reiss Full time

    We are seeking a dedicated Retail Sales Specialist to become a vital part of our team. In this role, you will enjoy a competitive compensation package along with outstanding benefits. Position Overview As a Retail Sales Specialist, your primary focus will be to deliver exceptional customer service while supporting our management team in reaching sales and...


  • San Jose, California, United States Euromarket Designs Inc. Full time

    Euromarket Designs Inc. is at the forefront of transforming the retail landscape with a focus on innovative and stylish home products. Our company thrives on creativity and collaboration, making it an exciting place to work. If you are a motivated and team-oriented individual with a keen interest in contemporary home design, we invite you to explore the...


  • San Mateo, United States SAS Retail Services Full time

    We are seeking a Retail Display Specialist to join our team and help shape the future of shopping experiences. In this role, you will provide in-store merchandising support to Retailers, including building displays and end caps, resetting shelves, and tracking inventory. No prior experience is required as we provide training and support. Competitive wages,...


  • San Mateo, United States SAS Retail Services Full time

    We are looking for a Retail Merchandising Specialist to help create exceptional shopping experiences and support retailers in meeting customers' needs. As part of our team, you will be responsible for building displays, resetting shelves, and monitoring inventory to maximize sales opportunities. No prior experience is required as we provide training and...


  • San Francisco, United States SAS Retail Services Full time

    We are seeking a Retail Display Specialist to join our team and help shape the future of shopping experiences. As a member of our team, you will provide in-store merchandising support to retailers, ensuring that stores and suppliers maximize sales opportunities. This includes building displays, resetting shelves, and tracking inventory. No prior experience...


  • San Jose, United States Premium Retail Services Full time

    Merchandiser Specialist General Information Company: PRE-US Location: SAN JOSE, California, 95110 Ref #: 49600 Pay Rate: $ 21.75 Experience/skills and/or location may influence position wage rate Range Minimum: $ 23.00 Range Maximum: $ 23.00 Function: Merchandising Employment Duration: Full-time Benefits: ...


  • San Ramon, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 2017 San Ramon Valley Blvd [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership...


  • San Pablo, California, United States SAS Retail Services Full time

    Become a part of our dynamic team as a Nighttime Retail Product Specialist. In this position, you will play a crucial role in managing product logistics at retail establishments, which includes arranging, relocating, and monitoring merchandise to enhance sales potential for both stores and suppliers.Attractive Compensation: $18.00 per hourTravel...


  • San Jose, California, United States L&R DISTRIBUTORS Full time

    About Us: L&R Distributors stands as the leading distributor and ranks as the 6th largest purchaser of cosmetics across the United States. Our extensive inventory includes over 40,000 products ranging from cosmetics and toys to school supplies, hosiery, hair accessories, and more, facilitated through our three regional warehouses. Job Overview: We are on the...


  • San Jose, California, United States Marshalls Full time

    Position Overview: As a Retail Security Specialist at Marshalls, your primary responsibility will be to ensure the safety and security of the store environment.Key Responsibilities:Follow established protocols for preventing theft and loss.Deliver exceptional service to both internal and external stakeholders.Foster a workplace culture centered on integrity...


  • South San Francisco, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 88 S Linden Ave [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...


  • San Jose, California, United States The Parent Company Full time

    Retail Sales Specialist - Deli by Calivaat The Parent CompanyThe Retail Sales Specialist is dedicated to delivering an exceptional customer experience by fostering strong relationships rooted in a deep understanding and enthusiasm for the brand and its offerings. This role involves welcoming patrons, ensuring their needs are met, and treating them with the...


  • San Jose, California, United States Marshalls Full time

    Position Overview: As a Retail Sanitation Specialist at Marshalls, you will play a crucial role in maintaining a clean and safe environment for both customers and staff. Key Responsibilities: Supervision: Oversee the cleaning team to ensure all tasks are completed efficiently and effectively. Safety Management: Promote a culture of safety by implementing...


  • San Jose, California, United States Micro Center Full time

    Join Our Team at Micro CenterMicro Center is a premier destination for computer and electronic device enthusiasts. We are dedicated to providing exceptional customer service and fostering long-lasting relationships with our clientele. We are currently expanding our team and are in search of motivated individuals who share our passion for technology.Position...

  • Retail Associate

    13 hours ago


    San Jose, California, United States The Salvation Army Full time

    About The Salvation Army Adult Rehabilitation Center (ARC) The Salvation Army Adult Rehabilitation Center (ARC) is a no-fee program dedicated to assisting men and women in their journey toward rehabilitation. We are deeply grateful for the contributions of our valued employees, who play a vital role in maintaining and enhancing the effectiveness of our...


  • San Jose, California, United States Micro Center Full time

    Join Micro Center, the premier destination for computer and electronic devices, as we expand our team! We are excited to welcome new talent to our technology superstore, renowned for its extensive selection of over 40,000 top-tier computer products and an exceptionally knowledgeable staff.We are on the lookout for driven and enthusiastic Computer Retail...