Manager of IT- Hotel

7 days ago

North Miami Beach, United States Newport Beachside Hotel & Resort Full time

Property Description:

Newport Beachside Hotel, located in the sunny and vibrant Sunny Isles Beach, Florida, is seeking talented individuals to join our team As a job applicant, you'll have the opportunity to work in a beachfront hotel that offers exceptional service and a tropical paradise experience to our guests. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts stunning ocean views, modern amenities, and a lively atmosphere, creating an exciting work environment. As a member of the Newport Beachside Hotel team, you'll have the chance to provide exceptional service to our guests, work in a picturesque beachfront location, and be a part of a renowned hospitality brand. Join us in delivering unforgettable hospitality experiences and become a valued member of our team at Newport Beachside Hotel in Sunny Isles Beach, FL

Overview:

The newly reimagined Newport Beachside Hotel, located in Sunny Isles Beach is is seeking an IT Manager to join our team. We are a brand that embodies luxury, style, and sophistication, offering unique experiences for our guests.

*Please note, this is an ON SITE position. This is not a remote position. Must have knowledge of Opera PMS and credit card processors like Shift4/Merchant link, and Elevon.

Responsibilities:
  • Oversee IT operation
  • Develops, maintains, and complies with all departmental policies/service procedures/standards.
  • Maintains competent knowledge of correct maintenance and use of equipment. Use equipment only as intended.
  • ary to ensure the efficient operation, availability, and security of all user endpoints, servers, printers, UPS devices, network devices, and telephony infrastructure.
  • Perform monitoring, analysis, troubleshooting, and corrective actions for OS and application patching and anti-virus protection updates to all property user endpoints and servers.
  • Provide support for data and telephony device connectivity to an enterprise local and wide area network. Devices to include IP telephones, printers, cameras, user endpoints, wireless access points, and servers.
  • Maintains an accurate, up to date inventory of all hardware, software, and licenses.
  • Perform local systems backup, ensuring all critical data is transferred to backup servers without errors or omissions. Maintains current system images of all server level endpoints. Perform restoration on local servers to ensure data is protected and functional.
  • Provide support for hotel business technologies to include POS, High Speed Internet, FTG/VOD, Telephony, and PMS interfaces. Ensure maximum uptime of all equipment and services.
  • Maintain cleanliness and excellent condition of equipment, MDF, IDFs, and work areas.
Qualifications:
  • Previous hotel IT experience a plus
  • Knowledge of Opera PMS and credit card processors like Shift4/Merchant link, Elevon
  • Knowledge and understanding of current PCI compliance standard
  • Knowledge of any Hilton systems (if so please specify)
  • Understanding of network cabling, network setup and maintenance on entire network frame
  • Any experience with developing or creating major projects within IT to enhance a companys infrastructure
  • Knowledge of Server Infrastructure - Hardware and Software.
  • Knowledge of User Endpoints, HW/SW - Desktops, Mobile Devices, and Peripherals.
  • Knowledge of Networking systems including Switches, Routers, and Access Points.
  • Knowledge of Windows Operating Systems and Services including Directory Services, DNS, and DHCP.
  • Knowledge of PMS and related interfaces.
  • Knowledge of Retail and F&B POS Systems.
  • Excellent problem and resolution skills.


Benefits:

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the companys heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.


In keeping with the companys heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  • Three Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays).
  • 401K Match

Working at Davidson is like nowhere else. Its less of a job, more of a calling. Its part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

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