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Claims Administrator Call Center Representative

2 months ago

Omaha, United States Stillwater Insurance Full time

Claims Administrative Call Center

Omaha, NE

In-Office position in Omaha NE. Hours are from 11am to 8pm Central time.

We are seeking individuals with strong verbal and written communication skills who will provide excellent customer service to our Property and Casualty insurance policyholders, agents and lenders via in-bound telephone calls and electronic communications. In addition, this position will also provide administrative support to our claims department.

Prior customer service and P & C insurance experience, preferred.

Spanish/Bi-lingual skills, a plus.

* Qualifications:

o High School Diploma or equivalent, one to three months related experience, or equivalent combination of education and experience.

o Proficient on database software, internet software, spreadsheet and word processing software.

o Strong organizational, problem-solving, and analytical skills.

o Acute attention to detail.

o Proven ability to handle multiple projects and meet deadlines.

o Strong interpersonal skills.

o Demonstrated ability for basic math skills, including compute rates and percentages and interpret bar graphs.

o Commitment to excellent customer service.

o Strong PC knowledge and key boarding skills.

o Flexibility is a must.

Stillwater offers:

* Business casual work environment - wear your jeans to work. * Medical, dental, vision and life insurance benefits to keep you and your family protected. * 401(k) Plan to help you plan for your retirement. * Gym/Fitness Center reimbursement to support your commitment to staying healthy. * Generous Paid Time Off (PTO) program to help you maintain your work/life balance.

Apply today to start your journey of being celebrated and valued with Stillwater Insurance Group.

Offer for employment contingent upon the acceptable responses from both a background investigation and a pre-employment drug screen.

Stillwater Insurance Group is an equal opportunity employer and a