Patient Svc Navigator

3 months ago

Bay Shore, United States Northwell Health Full time

Job Description

Escorts or transports patients within facility. Records patient movement in transport tracking system. Picks-up and delivers materials and equipment. Assists in performing related routine clerical duties or duties related to specialty areas of assignment.

Job Responsibility

  • * Cleans, maintains and operates transport equipment and operates elevators to move or escort patients/visitors to and from various hospital areas, as directed, following established operating policies and procedures.
    • Receives formal instruction/direction upon pick-up and provides formal hand-off report at destination, when not required to stay with patient.
    • Reports any changes in patient status/condition during transport.
    • Removes and reports defective equipment to supervisor.
    • Assists clinical staff with lifting and moving patients for transfer and transport.
    • Ensures I.V and oxygen tanks are handled, set-up and operating according to established procedures and orders.
    • Cleans transportation equipment according to Infection Control protocols.
  • * Evaluates patient readiness for transport and need for appropriate equipment and ensures that equipment is ready and available.
  • * Recognizes cardio-pulmonary distress symptoms, sends for code team and provides interim basic life support for airway management and cardiac arrests until code team arrives.
  • * Uses patient transport tracking system to record patient information; assignment acceptance and closure.
  • * Picks-up and delivers materials and equipment, as directed, to various offices and departments within the Hospital according to related operating policies and procedures.
  • Performs related duties, as required.

*ADA Essential Functions

Job Qualification

  • High School Diploma or equivalent, required.
  • Basic Life Support (BLS) or equivalent certification within the first three (3) months from Date of Hire, required.
  • Prior hospital experience, preferred.
  • Demonstrated knowledge of patient transfer/transport techniques, and related body mechanics.
  • Knowledge of basic related Safety and Infection Control policies and practices.
  • Ability to utilize electronic technology for data input.
  • Ability to communicate effectively.


*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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