See more Collapse

Personal Banker Associate I- BENCH

4 weeks ago

Utica, United States Fifth Third Full time

Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIESAND RESPONSIBILITIES:

  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
  • Provide guidance to CSRs with respect to the sales and referral process.
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
  • Act with confidence by answering customer questions and owning customer issues.
  • Maintain a position of trust and responsibility by keeping all business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
  • Adhere to established policies and procedures while opening/servicing the full range of Retail products.
  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
  • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
  • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.

SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • College degree or work experience providing transferrable skills, or, combination of education and experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

WORKING CONDITIONS:

  • Normal office environment.
  • Extending viewing of computer screens.
  • This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
  • Travel outside of the affiliate will be required for various classroom training sessions.

#LI-KH1

Personal Banker Associate I- BENCH LOCATION -- Shelby Twp, Michigan 48315

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

We have other current jobs related to this field that you can find below

  • Financial Center Manager Associate- BENCH

    8 hours ago

    Utica, United States Fifth Third Bank, N.A. Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service,...

  • Bench Produce Team Lead

    3 weeks ago

    Utica, United States The Golub Corporation Full time

    Salary: $18.75- $29.50SUMMARYProvides fast, friendly, helpful and efficient service to all Price Chopper customers. Manages the overall operation of the produce department to include budgeting and financial results, product ordering, human resource/training and inventory control measures. Oversees clerks within department and monitors for the proper...

  • Bench Produce Team Lead

    3 weeks ago

    Utica, New York, United States The Golub Corporation Full time

    Salary: $18.75- $29.50SUMMARYProvides fast, friendly, helpful and efficient service to all Price Chopper customers. Manages the overall operation of the produce department to include budgeting and financial results, product ordering, human resource/training and inventory control measures. Oversees clerks within department and monitors for the proper...

  • Bench Produce Team Lead

    3 weeks ago

    Utica, United States The Golub Corporation Full time

    Salary: $18.75- $29.50 SUMMARY Provides fast, friendly, helpful and efficient service to all Price Chopper customers. Manages the overall operation of the produce department to include budgeting and financial results, product ordering, human resource/training and inventory control measures. Oversees clerks within department and monitors for the proper...

  • Assembler I

    3 weeks ago

    Utica, New York, United States International Paper Full time

    Assembler IDescription:What if you were given the opportunity and responsibility to make a difference? At International Paper, you control your destiny. We offer challenging assignments and total rewards in countries around the world. When we say infinite possibilities, we mean it. Apply now and join a community that improves people's lives, the planet and...

  • Assembler I

    1 month ago

    Utica, United States International Paper Full time

    What if you were given the opportunity and responsibility to make a difference? At International Paper, you control your destiny. We offer challenging assignments and total rewards in countries around the world. When we say infinite possibilities, we mean it. Apply now and join a community that improves people’s lives, the planet and our company’s...

  • Bench Assistant Food Service Manager

    1 month ago

    Utica, United States Price Chopper Full time

    Salary: $19.20- $25.25 SUMMARY Provides fast, friendly, helpful and efficient service to all Price Chopper customers. Assists in training, scheduling and inventory control within food court operation to promote optimal opportunity for sales. Oversees staff and ensures that all corporate and state sanitation regulations are adhered to at all times. May...

  • Material Handler I

    2 weeks ago

    Utica, United States CABVI Full time

    Job DescriptionJob DescriptionCABVI is hiring a Material Handler I in our Kent St., Utica facility. This position is responsible for the movement of product from one location to another, delivery of raw materials used for production and palletizing and shrink-wrapping of finished product.Responsibilities Include:Ensure production employees have ample raw...

  • Bench Assistant Food Service Manager

    1 month ago

    Utica, New York, United States The Golub Corporation Full time

    Salary: $19.20- $25.25SUMMARYProvides fast, friendly, helpful and efficient service to all Price Chopper customers. Assists in training, scheduling and inventory control within food court operation to promote optimal opportunity for sales. Oversees staff and ensures that all corporate and state sanitation regulations are adhered to at all times. May assist...

  • Personal Care Director

    1 week ago

    Utica, United States StoryPoint Full time

    Job DescriptionJob DescriptionPersonal Care Director - CorsoCareNorthpointe Village of Utica The Personal Care Director is responsible for the overall direction and coordination of administrative, clinical, and resident care services within a senior living community environment.Required ExperienceCompassionate towards the senior populationPrior supervisory...

  • Cashier - Service Associate PT

    1 month ago

    Utica, United States Rite Aid Full time

    Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Service Associate, today! As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful...

  • Utilization Management Reviewer

    4 days ago

    Utica, United States Excellus Health Plan Inc. Full time

    Job Description: Summary: This position is responsible for coordinating, integrating, and monitoring the utilization of physical health (PH) medical and healthcare services for members, ensuring compliance with internal and external standards set by regulatory and accreditation entities. Refers appropriate cases to the Medical Director for review. Refer to...

  • Fitness Sales Associate

    2 weeks ago

    Utica, United States DoJo Wellness LLC Full time

    Job DescriptionJob DescriptionJob descriptionThe purpose of the Sales Associate is to assist the Sales Manager with new membership sales by bringing new members to the studio and booking them into intro classes. The Sales Associate also assists with retaining current members.REQUIREMENTS:· Excellent sales, communication, and customer service skills...

  • Fitness Sales Associate

    4 weeks ago

    Utica, United States DoJo Wellness LLC Full time

    Job DescriptionJob DescriptionJob descriptionThe purpose of the Sales Associate is to assist the Sales Manager with new membership sales by bringing new members to the studio and booking them into intro classes. The Sales Associate also assists with retaining current members.REQUIREMENTS:· Excellent sales, communication, and customer service skills...

  • PT Sales Associate Cashier

    3 weeks ago

    Utica, United States Hannaford Supermarkets Full time

    Pt Sales Associate Cashier(must be available until 10pm and on weekends)Qualifications: Effective communication and customer service skills. Must meet minimum age requirements to perform specific job functions. Willingness to learn multiple tasks. Demonstrated ability to perform the technical requirements of the job.Essential Job Functions: Greet all...

  • PT Sales Associate Cashier

    4 weeks ago

    Utica, United States Hannaford Supermarkets Full time

    Address: USA-NY-Utica-1122 Mohawk Street Store Code: Store 08372 Customer Service (7248011) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...

  • Quality Assistant

    1 month ago

    Utica, United States The Arc Oneida-Lewis Full time

    Job DescriptionJob DescriptionThe Arc Oneida-Lewis Chapter is seeking the addition of an experienced Direct Support Professional to join our Residential Services team! In this role you will be responsible for ensuring access to concurrent relevant information necessary to sufficiently support people living in Arc IRAs as ensure health and safety standards...

  • Quality Assistant

    2 months ago

    Utica, United States The Arc Oneida-Lewis Full time

    The Arc Oneida-Lewis Chapter is seeking the addition of an experienced Direct Support Professional to join our Residential Services team! In this role you will be responsible for ensuring access to concurrent relevant information necessary to sufficiently support people living in Arc IRAs as ensure health and safety standards are being met.Oneida...

  • College Works Work Life Skills Assistant

    1 month ago

    Utica, United States The Arc Oneida-Lewis Full time

    Job DescriptionJob DescriptionOur College Works Department is growing! Come join our team on MVCC's College Campus. In this position you will assist the College-Works Work Life Skills Instructor in the daily implementation of the program and classroom instruction. Responsibilities include, but are not limited to, assisting the program staff with the...

  • School to Work Mentor

    1 month ago

    Utica, United States The Arc Oneida-Lewis Full time

    Job DescriptionJob DescriptionWhat does a School to Work Mentor do?Mentors provide one on one career exploration services to caseloads of 10 - 15 students with a wide range of disabilities. Some responsibilities may include going to various different school districts to meet with students, taking students on college or job tours, assisting with short-term...