Overview:

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees, partners, and communities, who we consider family.

Currently, we are hiring for an IT Intern to our headquarters in Gilbert, AZ for the summer busy season This is a temporary position, with the potential to become a permanent full-time role. We are targeting candidates within the $16.00-$20.00/hr (DOE) range.

What will I be doing in this role?

• Learn how and complete new user setup, account creation in M365, Telephony and CRM systems.
• Learn how and complete user termination tasks, asset reclamation.
• Learn logistics for new system builds and shipping/tracking to multiple nationwide locations.
• Learn ticketing skills, Help Desk Tier 1 type troubleshooting and triage.
• Learn and work with enterprise documentation and knowledge base.

Physical Demands and Working Conditions

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regular standing, walking, and sitting
• The ability to use a computer and telephone systems is essential to work
• Work is inside a climate-controlled office with moderate noise level
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

Am I qualified for this position?

While we would love the opportunity to connect with everyone that applies, we will be focusing on those applicants that meet or exceed the qualifications below:

• High School Diploma or GED required
• Administrative or customer support experience is a plus
• Experience with Microsoft SharePoint is a plus

The Shield Co. Management LLC/EcoShield Pest Solutions is an equal opportunity employer