Server

6 months ago

Fayetteville, United States Enzo Steakhouse and Bar Full time
About Enzo Steakhouse & Bar

Enzo, a new Northern-Italy inspired chef-driven steakhouse and bar concept from chef Andrea Montobbio and fashion industry veteran Carmine Noce, offers grilled meats, fresh pasta and seasonal vegetarian dishes served with a healthy dose of the arts. The restaurant's unique approach marries Italian culinary traditions with those of the new American South. Set to open in summer 2022 in the Town at Trilith, a burgeoning arts community adjacent to Trilith Studios in Fayetteville, Georgia, Enzo will serve lunch and dinner daily and weekend brunch.

For more information, visit www.enzo-itl.com.

About Trilith

The Town at Trilith is a 235-acre master-planned residential and mixed-use project located in south metro Atlanta, Georgia, adjacent to Trilith Studios. Envisioned as a gathering place for creatives, artists, storytellers and makers, this European-inspired community will include 750 single-family homes, 600 multi-family lofts, 300 hotel rooms and 270,000 square feet of remarkable restaurants, retail, office and commercial space. The residential neighborhoods at Trilith comprise the largest geothermal community in the United States, with 51% of the development dedicated to green space that is currently home to more than 1,000 trees. Upon completion, residents will have access to 15 miles of nature trails, 54 acres of forest, 19 superbly landscaped parks and one of the most sophisticated and welcoming dog parks in the world. The Trilith development team is led by President Rob Parker and project partners including town planner and residential designer Lew Oliver Inc., commercial real estate firm Pace Lynch Corporation, residential real estate firm Berkshire Hathaway HomeServices Georgia Properties' New Homes Division, Piedmont Healthcare, multi-family developer Capstone, Nequette Architecture & Design, landscape design firm HGOR and a Builders Guild comprised of premier homebuilder in the Atlanta area. For more information about Trilith, please visit www.trilith.com.

SERVER

The server position is one of much responsibility. It requires a high degree of conscientiousness and accountability and professionalism. Servers must be reliable and able to handle multiple tasks simultaneously while maintaining confidence and composure. They must be detail oriented and driven to exceed the guest's expectation. The server's challenge is to combine product knowledge, salesmanship, personality and charm so as to result in a complete and joyful dining experience. It is the server's responsibility to make each guest's visit a memorable one. The server will assist the guest in deciding on a meal plan, recommending complementary food and beverages and assuring the meal is served in a timely and professional manner.

Responsibilities

Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift.
May assist with other duties as assigned.
Provide information on wine characteristics, evaluate guests needs, make appropriate suggestions and serve wine using proper wine service techniques Have a thorough knowledge of all menus, including wine lists, beer, and back bar products. Be able to recommend, compare and contrast items and discuss ingredients, recipes and preparation alternatives.
Demonstrate excellent salesmanship skills.
Attain a thorough working knowledge often P.O.S. register system and accurately communicate all orders to the Kitchen and Bar in a timely manner.
Responsible for resetting and preparing tables for new guests. The Greeter and Support Server will assist as they are able, but the server is ultimately responsible for resetting his own tables.
Run all food to guests, including assisting other servers whenever necessary.
Maintain effective communication with guests through regular check-backs.
Identify and solve any problems related to guest dissatisfaction and complaints.
Check identification of guests to verify age requirements for purchase of alcohol
Handle an assigned bank and follow all cash handling procedures
Collect payment for drinks served and balance all receipts
Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc.
Keep work area clean and organized
Attend mandatory meetings
Perform general cleaning tasks to adhere to health and safety standards.
Complete other duties as assigned by supervisor
Responsible for all guest payment transactions including cash, credit card, prom os, dis-comps, gift cards, complimentary dining cards, AIR, and discount calculations.
Responsible for arriving at work with a complete bank.

Knowledge, Skills, & Abilities

Strong to excellent communication skills and willingness to work as part of a team.
Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
Ability to follow directions and procedures, effective time management and organization skills.
Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

Physical Requirements / Working Conditions

Must be able to lift 50 pounds.
In an 8-hour work day: standing/walking 6-8 hours.
Hand use: single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting and reaching.
Exposure to FDA approved cleaning chemicals.
Exposure to temperatures: 90 degrees Fahrenheit.
Ability to work in wet and dry conditions.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including knives, box cutters, and other heavy machinery.
May require use of ladders.
Ability to work in a fast paced environment
Ability to work under the direction of the Chefs and Managers
We all wear multiple hats here at ENZO. You may need to take on responsibilities outside of this job description at times, as we all do.

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