![Citizens Financial Group, Inc.](https://media.trabajo.org/img/noimg.jpg)
Citizens Branch Manager
1 month ago
As a Branch Manager you will drive branch performance, sales growth, and colleague and customer experience through inspirational leadership, highly collaborative partnerships, and sound operational practices. The Branch Manager is directly responsible for creating and maintaining a strong customer-centric culture and is the primary mentor and manager to branch colleagues. The role fulfills both a player and coach role in achieving team and individual sales goals by delivering product/service 'value' and differentiating solutions that address clearly understood customer needs.
The Branch Manager should have experience working in the digital space to show customers the easy accessibility of our mobile and online experience. In this capacity, the Branch Manager plays a critical role in building a diverse talent pipeline and developing colleagues to ensure their capabilities keep pace with future business needs. The Branch Manager will put performance development as priority, emphasizing the importance of continuous learning and implementing coaching plans to assist colleagues in achieving personal/branch goals.
The Branch Manager must be able to clearly communicate messages to colleagues and translate business priorities in a way that colleagues embrace and are able to execute. The Branch Manager is also responsible for the branch P&L and, therefore, must understand financials and key business drivers and use that understanding to guide sound decision-making. In addition, the Branch Manager leads, manages, and directs all colleague and sales activities to ensure P&L targets are met and exceeded. As an ambassador for our brand, the Branch Manager will be a visible representative in the field and community helping branch colleagues cultivate new customer relationships and deepen existing ones.
Qualifications, Education, Certifications and/or Other Professional Credentials
- Associate's or Bachelor's degree preferred
- High School Diploma or equivalent required
- Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world class customer service, and operational integrity in a high-volume branch environment.
- 4 years sales management experience in Retail or Branch Banking environment
- Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment
- Drive an exceptional customer experience validated through customer satisfaction surveys
- Maintain strong partnerships with community & civic organizations
- Adaptability, flexibility and ability to work branch hours, including some weekends and evenings
- Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining an unique identifier from the NMLS
- Experience managing a branch with an FTE count up to: Tier I - 8 or more preferred; Tier II up to 7 or more; Tier III up to 7 or less; Tier 4 up to 6 or less
- For Multi-Site locations qualified candidate will be skilled in remote or multi-unit management
- For an Evergreen position your assigned location will be determined within 90 days and could be in an In-Store or Traditional branch.
Knowledge, skills & abilities that typically lead to success in the job include:
- Holding others accountable
- Coaching
- Inspiring
- Team Leadership
- Customer service
- Risk acumen
- Business partnering
- Problem solving
- Retail banking
- Talent sourcing & assessment
- Hour per Week:
- Work Schedule:
About Us
Equal Employment Opportunity
At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
We have other current jobs related to this field that you can find below
-
Tree Work Manager
2 months ago
Downingtown, United States Shearon Environmental Design Full timeJob DescriptionJob DescriptionTree Work Manager – Downingtown Shearon Environmental Design is a company known for outstanding quality and customer service. Our Downingtown branch is looking for a full-time experienced Tree Work Manager. We are interested in those who are honest, hardworking, self-motivated, dependable, and would like to work with a...
-
Fleet Manager
3 months ago
Downingtown, United States Gpac Full timeFleet ManagerThe Fleet Manager is accountable for leading the company’s fleet vehicle administration, new inventory and rental fleet management including cost and inventory control. Additionally, you will support branch operations and other shared services. You will work daily with external suppliers and team members to ensure timely and accurate ordering...
-
Landscape Maintenance Superintendent
3 months ago
Downingtown, United States Shearon Environmental Design Full timeJob DescriptionJob DescriptionLandscape Maintenance SuperintendentLocation: Downingtown, PAFull-TimeMedical Insurance/401KShearon Environmental Design, one of the nation's leading landscape design/build and maintenance firms with locations in Plymouth Meeting, PA; Downingtown, PA; Hopewell, NJ and Voorhees, NJ, has immediate openings for experienced and...
-
Consumer Loan Sales Specialist
1 month ago
Downingtown, United States OneMain Financial Full timeAt OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for lifes expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. In the RoleDeliver results related to individual and branch...
-
Consumer Loan Sales Specialist
1 day ago
Downingtown, United States OneMain Financial Full timeAt OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for lifes expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.In the RoleDeliver results related to individual and branch...
-
Overnight Warehouse Associate
4 weeks ago
Downingtown, United States NEFCO Corp Full timeJob Type Full-time Description NEFCO is a construction supply company. We provide support to our contractors by serving as the channel that unites them with the construction products that they need. When it comes to the contractor, we are always there when they need us. We never stop working for them. When they build, we build together. Reporting to the...
-
Landscape Construction PM/Estimator
3 months ago
Downingtown, United States Shearon Environmental Design Full timeJob DescriptionJob DescriptionLandscape Construction PM/Estimator - DowningtownShearon Environmental Design Downingtown, Pennsylvania, United States (On-site)Shearon Environmental Design is a company known for outstanding quality and ability to take on the largest landscape construction projects in the region. Shearon Environmental Design offers a wide range...
-
Retail Loan Collections Specialist
2 weeks ago
Downingtown, PA, United States OneMain Financial Full timeAt OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. Deliver results related to individual and branch sales...
-
Consumer Loan Sales Specialist
3 weeks ago
Downingtown, PA, United States OneMain Financial Full timeAt OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. In the Role Deliver results related to individual and...
-
Consumer Loan Sales Specialist
2 weeks ago
Downingtown, PA, United States OneMain Financial Full timeAt OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. In the Role Deliver results related to individual and branch...
-
RN Clinical Supervisor
4 weeks ago
Downingtown, United States 365 Health Services Full timeJob DescriptionJob Description~~ Are you a Registered Nurse looking for a new opportunity in leadership? Come join our hard-working, energetic and passionate skilled nursing team! ~~ About 365 Health ServicesWe are proud to be ACHC Accredited! Founded in 2014 by individuals with over 25 combined years of prior industry experience, our staff is passionate...
-
RN Clinical Supervisor
2 months ago
Downingtown, United States 365 Health Services Full timeJob DescriptionJob Description~~ Are you a Registered Nurse looking for a new opportunity in leadership? Come join our hard-working, energetic and passionate skilled nursing team! ~~ About 365 Health ServicesWe are proud to be ACHC Accredited! Founded in 2014 by individuals with over 25 combined years of prior industry experience, our staff is passionate...
-
Teller I, Thorndale, 20 hours per week
4 weeks ago
Downingtown, United States TD Bank Group Full timeWork Location: Downingtown, Pennsylvania Hours: 20 Pay Details: $20.50 - $25.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon...