Director Of Operations- EVEN Hotel Times Square South

2 weeks ago

New York, United States Hotel Resource Full time

**Management**

**Director Of Operations- EVEN Hotel Times Square South**

Director Of Operations- EVEN Hotel Times Square South IHG New York NY

**Director Of Operations- EVEN Hotel Times Square South**

**Company:**

IHG

**Location:**

10001

US

**Category:**

Management

**Degrees Required:**

Not Specified

**Employment Type:**

Full-Time

**Manages Others:**

Yes

**Requirements:**

**Your day to day**

Assist in managing the day to day activities of hotel operations to ensure guest satisfaction and maximize hotel profitability. Serve as the General Manager in his/her absence.

* **Create confidence** by being an expert at what you do; by acting and looking the part and adapting your style to match your guests' pace in all you do.

* **Encourage success** by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced.

* **Make it happen** by being perceptive to your guests' needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.

* Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.

* Foster positive employee relations, and reconcile time edits and payroll administration in compliance with wage and hour regulations.

* Oversee the day-to-day operations and assignments of the hotel staff; assist the General Manager in the development and communication of departmental strategies and goals. Communicate and enforce policies and procedures.

* Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.

**What we need from you**

Assist General Manager in the development, implementation and monitoring of financial and operational plans for the hotel which support the overall objectives of the company. Provide regular direction and manage hotel operations for all or some of the following areas:

+ Food and Beverage, which may include Breakfast and/or Sundowner functions, to ensure standards of operation and quality and guest satisfaction are maintained.

+ Housekeeping and Maintenance functions to ensure compliance with quality and brand standards in all areas of the hotel; establish and implement procedures to ensure routine inspections of all guest rooms/suites and public areas to ensure guest rooms/suites, linens, public restrooms, lobby areas, and furnishings, fixtures, and equipment, etc. are clean and/or in good repair. Ensure preventative maintenance programs are in place to protect the physical assets.

+ Perform other duties as assigned.

+ Serve as Manager on Duty as assigned.

**What we offer**

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