Customer Service Representative

2 days ago

Langhorne, United States Metals USA Full time
Customer Service Representative

Metals USA is seeking a customer service representative in its Langhorne, PA facility. Metals USA is a solid, growth oriented, carbon steel (plate, beam and tube) distribution center servicing the defense, commercial, construction, aerospace and fabrication industries.

The customer service representative responsible for providing effective customer service for all internal and external customers by utilizing in-depth knowledge of company products, service programs, procedures and contracts. The Customer Service Liaison Specialist will provide resolution to product and service problems.

Responsibilities:
  • Provides customer service to internal & external customers by utilizing knowledge of products, service programs and contracts.
  • Provides timely & accurate information to customers regarding order status & product requests, and provides resolution to product and service problems.
  • Generates reports to Purchasing, Accounting and Quality Departments.
  • Processes customer orders/changes/returns according to established department policies and procedures.
  • Maintains continuity among work teams by documenting and communicating actions, irregularities and continuing needs.
  • Assists the sales team with generation of profitable sales and on-time deliveries.
  • Identifies customers' needs to achieve satisfaction.
  • Reviews sales orders for accuracy, and generates inventory reports as required.
  • Manages incoming calls & customer service inquiries.
  • Maintains customer accounts, implements changes to existing accounts.
  • Contributes to team effort by accomplishing relates results as needed.
Physical Demands:

Occupation requires being sedentary less than or equal to 75% of the time (< to 6 hours per day)
  • Stand, walk, sit, hearing, talking, use of hands and fingers, hand-eye coordination, reach outward, reach above shoulder, climb, squat or kneel or bend
  • Regularly required to work on multiple concurrent tasks with constant interruptions
  • Lift, carry, push and/or pull up to a maximum of 25 lbs. without assistance
  • High School Graduate or Equivalent
  • Experience in customer service and/or sales preferred
  • Ability to communicate oral & written communication effectively
  • Ability to respond to time sensitive, problematic & precarious inquiries effectively
  • Ability to interface effectively with all departments to foster a success-oriented, deadline driven organization.
  • Ability to demonstrate professionalism & diplomacy to include telephone etiquette.
  • Good analytical & organizational skills, able to make sound decisions utilizing the data on hand.
  • Ability to adhere to standard office practices and procedures to include filing, customer service, attention to detail, organizational management and time management.

Metals USA offers a competitive starting hourly rate between $20.50 - $22.50 and benefits package.

Metals USA is committed to protecting our employees by creating and maintaining a workplace free of substance abuse.

"Metals USA provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability."

  • Customer Service Representative

    5 days ago

    Langhorne, Pennsylvania, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys.Responsibilities:Assist customers with U-Haul products and...

  • Customer Service Representative

    2 weeks ago

    Langhorne, Pennsylvania, United States Jason Carr Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our...

  • Customer Service Representative

    1 month ago

    Langhorne, United States Metals USA Full time

    RequirementsHigh School Graduate or EquivalentExperience in customer service and/or sales preferredAbility to communicate oral written communication effectivelyAbility to respond to time sensitive, problematic precarious inquiries effectivelyAbility to interface effectively with all departments to foster a success-oriented, deadline driven...

  • Customer Service Representative

    3 weeks ago

    Langhorne, Pennsylvania, United States Metals USA Full time

    Customer Service RepresentativeMetals USA is seeking a skilled Customer Service Representative to join its team in Langhorne, PA. As a key member of our customer-facing team, you will be responsible for providing exceptional service to internal and external customers, ensuring timely and accurate information, and resolving product and service issues.Key...

  • Customer Service Representative

    1 month ago

    Langhorne, United States U-Haul Full time

    Location: 662 E Lincoln Hwy, Langhorne, Pennsylvania 19047 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    3 weeks ago

    Langhorne, Pennsylvania, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers...

  • Customer Service Representative

    4 weeks ago

    Langhorne, Pennsylvania, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers...

  • Customer Service Representative

    3 months ago

    Langhorne, United States U-Haul Full time

    Location: 662 E Lincoln Hwy, Langhorne, Pennsylvania 19047 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    3 weeks ago

    Langhorne, Pennsylvania, United States Marmon Holdings, Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Marmon Holdings, Inc. The ideal candidate will possess excellent communication skills, a strong customer focus, and the ability to resolve product and service issues efficiently.Key ResponsibilitiesProvide product and service information to customersResolve product...

  • Customer Service Sales Representative

    1 month ago

    Langhorne, Pennsylvania, United States Foot Locker Full time

    Position OverviewAs a Customer Service Sales Representative, you will utilize your exceptional interpersonal skills to engage with customers across various demographics.Your primary responsibilities will include delivering outstanding customer service, achieving sales targets, and maintaining a comprehensive understanding of our product offerings.Key...

  • Customer Service Representative

    3 weeks ago

    Langhorne, Pennsylvania, United States Fred Beans Full time

    About Fred Beans Ford Of LanghorneWe are seeking a highly skilled and motivated Receptionist to join our team at Fred Beans Automotive Group. As a Receptionist, you will be the first point of contact for our customers and will play a critical role in providing exceptional customer service and support.Key Responsibilities:Provide exceptional customer service...

  • Customer Service Representative

    2 days ago

    Langhorne, Pennsylvania, United States Fred Beans Full time

    Customer Service Rental AgentAt Fred Beans Automotive Group, we're committed to providing exceptional customer experiences. As a Customer Service Rental Agent, you'll play a vital role in ensuring our customers receive top-notch service and support.Key Responsibilities:Process rental agreements and manage rental operationsRespond to customer inquiries and...

  • Customer Service Representative

    4 weeks ago

    Langhorne, Pennsylvania, United States Fred Beans Full time

    Job Summary:Fred Beans Automotive Group, a leading automotive dealership in Pennsylvania, is seeking a highly skilled and customer-focused Receptionist to join our team. As a Receptionist, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience.Key Responsibilities:Answering and...

  • Customer Service Representative

    3 weeks ago

    Langhorne, Pennsylvania, United States Fred Beans Full time

    Full Time Receptionist Opportunity at Fred Beans Ford Of LanghorneWe are seeking a highly skilled and organized Receptionist to join our team at Fred Beans Ford Of Langhorne. As a key member of our front office staff, you will be responsible for providing exceptional customer service and administrative support to our customers and employees.Key...

  • Customer Service Representative

    3 weeks ago

    Langhorne, Pennsylvania, United States United Electric Supply Full time

    Receptionist Job DescriptionAt United Electric Supply Co. Inc., we are seeking a highly skilled and customer-focused Receptionist to join our team. As a Receptionist, you will be the first point of contact for our customers and will play a critical role in providing exceptional service and support.Key Responsibilities:Operate a multi-line switchboard and...

  • Customer Service Rep

    3 weeks ago

    Langhorne, United States Marmon Holdings, Inc. Full time

    AND SCOPE OF FUNCTION - The Customer Service Representative serves customers by providing product and service information and resolving product and service problems. ESSENTIAL JOB DUTIES - Receive and accurately track telephone calls, emails and othe Customer Service, Service, Retail, Construction, Customer, Skills

  • Customer Sales Representative

    1 month ago

    Langhorne, Pennsylvania, United States Foot Locker Full time

    Position OverviewAs a Customer Sales Representative, you will leverage your interpersonal skills to engage with customers across various demographics.Your primary responsibilities will include delivering outstanding service, achieving sales targets, and maintaining an in-depth understanding of our product offerings.Key ResponsibilitiesProvide exceptional...

  • Customer Service Rep

    3 weeks ago

    Langhorne, United States Marmon Holdings, Inc. Full time

    EASTERN MANUFACTURING, INC. Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. PURPOSE AND SCOPE OF FUNCTION The Customer...

  • Customer Service and Sales Support Representative

    4 weeks ago

    Langhorne, Pennsylvania, United States General Floor Industries Full time

    About General Floor IndustriesWe are a dynamic and growing company that values teamwork, excellence, and outstanding customer service. Our mission is to provide a unique shopping experience for our customers, offering a diverse range of products and services.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a...

  • Customer Service Representative

    3 weeks ago

    Langhorne, Pennsylvania, United States Target Full time

    Be a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our guests' lives. As a Guest Advocate, you'll play a critical role in creating a welcoming and inclusive shopping experience for every guest, every time.Your Key Responsibilities:Guest Engagement: Create...