Technology Specialist

Job Description

Job Description

ABOUT GLOBAL AV GROUP

Global AV Group has built its reputation on crafting dynamic audiovisual experiences for events, in commercial spaces, and in its clients' homes. Whether we're installing high-end sound, video, and lighting equipment for a commercial client, providing end-to-end audiovisual production services for an event, or designing a home theater, audiovisual technology is our stock in trade.

JOB SUMMARY

As a Technology Specialist for Audio Visual installations and services, you will play a pivotal role in turning our clients' dreams into reality. You will be responsible for installing,

configuring/programming,

and maintaining advanced AV technologies and appliances, including, but not limited to, audio systems, speakers, amplifiers, lighting, TV monitors, lighting, security solutions, etc. All work must meet the highest quality standards while assuring a professional and safe working environment. Your attention to detail, technical expertise, and commitment to excellence will ensure that our installations exceed our esteemed clientele's expectations.

RESPONSIBILITIES
1.

Event and/or Installations:

Set Up: Install and set up audiovisual systems, including, but not limited to, wiring and placement of speakers, amplifiers, displays, projectors, microphones, etc., ensuring proper functionality and performance.

Configuration/Programming:

Configure AV systems and components, including audio processors, video processors, switchers, and control systems, according to project specifications and design requirements.

Quality Assurance: Conduct thorough testing and quality assurance checks on installed AV systems to verify compliance with project standards, customer requirements, and industry best practices.

Troubleshooting: Diagnose and troubleshoot technical issues with AV systems, identify root causes, and implement effective solutions to resolve problems promptly.

Client Interaction: Interact with clients and project stakeholders to understand their needs, provide technical guidance, obtain documentation sign-offs as needed upon work completion (when applicable), and ensure customer satisfaction throughout installation.

Training and Support: Provide end-users with training and technical support on operating and maintaining AV systems, as needed, empowering them to utilize technology effectively. When/where appropriate, educate clients on the benefits of Global AV Group Monitoring Services.

Team Collaboration :

Collaborate with project managers, engineers, and other team members to coordinate installation activities, share technical knowledge, and achieve project objectives effectively.

2.

Safety Compliance:

Adhere to safety protocols and guidelines during AV installations, promoting a safe working environment and minimizing risks to Global AV Group, team members, and client property.

3.

Continuous Learning:

Stay updated on emerging trends, technologies, and best practices in AV installation and integration, seeking opportunities for professional development and skills enhancement.

Education:
Associate or Bachelor's Degree in Electrical Engineering, Audio Engineering, or related field.

Work Experience:

Minimum of 3+ years experience installing audio, video, and/or audiovisual presentation systems and IT/Networks
Must have experience working on audio-visual systems such as A, B, C, and D
Strong understanding of complex wiring configurations and IP Networking
Proficiency in AV system design, installation, and troubleshooting

In-depth knowledge of audio processing, video conferencing, control systems, and multimedia technologies
Experience installing and programming AV systems using BSS and/or QSC systems (Audio Architect, Q-SYS)

Minimum of 1-2 years installing audiovisual equipment, including video panels, speakers, racking, microphones, A/V cabling, and wiring
Hands-on experience in the fabrication and/or installation of complex Audio Visual Systems
Ability to read and interpret CAD drawings
Ability to coordinate multiple team members in a high-paced environment
Working knowledge of basic IT principles and protocols
Entry-level knowledge of Project Management and Project Coordinating

Technology: Skilled or certified to use:

ProjX360
QSC Q-sys
BSS Audio Architect

Certifications:
OSHA 30 Certification
Q-SYS Level 1 and 2
BSS Audio Programmer (Audio Architect)

ADDITIONAL REQUIREMENTS

Must have a vehicle and valid driver's license.

A clean criminal record.

Ability to travel to multiple locations and outside the local area as needed (expenses are paid).
Ability to learn new technologies and equipment.
Excellent verbal and written communication.
Excellent problem-solving and troubleshooting skills with the ability to do advanced troubleshooting on any device.
Ability to be consultative and clearly communicate potential issues or challenges and recommend solutions.
The ability to stand for long durations, lift 50-60 lbs., climb, crawl, and raise items overhead.
Ability to work independently, be self-directed, and make sound decisions based on client satisfaction.
WHY YOULL LIKE WORKING HERE

Medical benefits, including vision and dental.

Paid personal days, sick days, and holidays.

Dynamic, creative, team-oriented company culture.

Training and professional development opportunities.
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