Patient Services Coordinator

2 weeks ago


Somerset, United States RMA Network Full time
RMA is seeking a Patient Services Coordinator (Southern NJ Float) whose primary location will be our Somerset, NJ office.

**This position requires travel between our Somerset, Eatontown, Freehold, Princeton and Marlton offices.**

This is a Full-Time opportunity working Monday - Friday from 5:30 AM - 1:30 PM and/or 8:30 AM to 4:30 PM depending on the shift needed, one weekend a month out of the Eatontown, NJ location as well as rotating holidays.

Responsibilities include:

  • Welcome and greet patients and visitors
  • Maximize new patient intake opportunities
  • Schedule patient appointments
  • Follow physician appointment templates
  • Assess schedule conflicts and provide recommended solutions
  • Maintain patient accounts by obtaining, recording, and updating patient demographic, financial and insurance information
  • Collect co-pays and patient payments
  • Work with the nurses to coordinate total patient care
  • Collaborate with the Finance Department to ensure all reimbursement/insurance information has been received
  • Maintain a professional composed demeanor
  • Comfort patients by anticipating patients' anxieties; answering patients' questions
  • Maintain a safe, clean and comfortable reception environment at all times
Skills & Requirements:
  • High energy, excellent interpersonal and multi-tasking skills, and demonstrated self-directed work ethic are required.
  • Must be willing to travel to our South Jersey sites on limited notice
  • High School Diploma (GED) required. Associate degree preferred
  • Minimum 1 year experience as a medical office receptionist
  • Excellent computer skills
  • Excellent listening/interpersonal, and communication skills
  • Aptitude to work independently and demonstrate good judgment
  • Ability to work in a high standard, stressful environment
  • Must be available to work weekends and overtime as needed
  • Must be available to rotate to RMANJ satellite offices as needed


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