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Food Runner/Expo

3 months ago

Columbus, United States Sonesta International Hotels Full time
Job Description Summary

The Food Runner/Expo is responsible for ensuring that food orders are delivered from the kitchen to guest tables promptly and accurately while maintaining high standards of food presentation and quality. This role acts as a crucial link between the kitchen and the dining room, ensuring smooth and efficient service.

Job Description

Deliver food orders from the kitchen to guest tables swiftly and accurately.

- Act as a liaison between kitchen staff and servers, ensuring clear communication and efficient service.

- Inspect and ensure all food orders are accurate and meet presentation standards before being served.

- Communicate effectively with kitchen staff and servers to prioritize orders and manage ticket times.

- Assist with plating and garnishing of dishes as needed.

- Set up and stock stations with all necessary supplies.

- Maintain a clean and organized expo and service area throughout the shift.

- Address guest questions and concerns in a polite and efficient manner.

- Follow all health and safety regulations.

- Assist in bussing and resetting tables when needed.

- Handle any guest complaints or issues with food in a professional manner.

- Perform other duties as assigned by the manager.

#### Qualifications:

- Open availability 5 days a week

- Previous experience in a similar role preferred.

- Strong communication and organizational skills.

- Ability to work in a fast-paced environment.

- Ability to stand and walk for 8 hours.

- Ability to lift and carry heavy trays.

- Attention to detail and an eye for presentation.

#### Skills:

- Excellent communication skills.

- Strong organizational and multitasking abilities.

- Ability to remain calm under pressure.

- Team player with a positive attitude.

- Attention to detail and commitment to quality.

Additional Job Information/Anticipated

Pay Range

Welcome to Sonesta. These three simple words could open up a whole new world to you. Each of the hotels and resorts in the Sonesta Collection provides a unique experience unrivaled in the hotel industry. Sprung from the classic hoteliers of the mid-20th century, Sonesta enjoys a rich history celebrating nearly 80 years in hospitality. We offer a diverse and distinctive portfolio of nearly 60 properties across 3 continents, each providing an authentic visit delightfully reflecting the culture and personality of its destination.

We aspire to greet every Sonesta guest with a spirit of warmth and welcome, proudly exceeding our guests' expectations. Those aspirations extend deep into the heart of our hotels - right into the lives of our employees. At our core, we celebrate the individuality of everyone who walks through our doors. For our employees, that means we ensure they develop the skills and tools they need to do their job and exceed even their own expectations. We invite you to discover what you have been missing at Sonesta. Join us - we can't wait to meet you

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance


Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.