Client Partner

Who We Need – Client Partner

We have a Client Partner vacancy in Cape Town for an individual passionate about client relations. This individual will join our energetic and results driven Commercial Team. Good communication, managerial, and leadership skills are a must, and a high-level technical understanding of our various solutions is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

Who are we? Decision Inc. is a global digital partner that assists businesses in reinventing themselves to realise their full potential. We deliver agility, resilience, and intelligence to any enterprise. Our teams have engaged with more than 400 clients globally over the past 15 years, providing them with the expertise to build, operate, and optimise their digital businesses.

Our success is driven by our entrepreneurial culture, industry exposure, and the passion of our people. Spread across three cross-functional teams – Functional and Specialist Consulting, Development, and Engineering – in four global offices, our exceptional employees focus on delivering value to you seeing you realise your journey to success.

We leverage the following leading global technology brands and are experts in the implementation, support and execution of these technologies: Microsoft, SAP, Qlik, Snowflake, Alteryx, Automation Anywhere, and Workday Adaptive Insights.

See more about our exciting fast-paced culture: Careers at Decision Inc.

What Will You Do as a Client Partner?

• Partner with your clients throughout their Digital Transformation journey to achieve the required business outcomes • Manage the sales target for your client portfolio by driving the Decision Inc. value proposition, through existing lines of business and introducing new lines of business into the client environment • Performing account management activities within your client portfolio • Actively engaging with clients on new project work • Identifying and driving on-sell/up-sell opportunities within your clients • Preparing and managing action plans & targets for your clients • Identify new business opportunities to add to your existing client portfolio

Who Do You Need to Be to fill the Client Partner Vacancy?

• Relevant Degree e.g. B.Com Business Management or Information Systems • Minimum 5 years’ experience in commercial, target driven role • Experience within consulting service environment • Knowledge of and experience in one of our service offerings, such as Business Intelligence, Enterprise Performance Management, Business Productivity Solutions etc • Strong problem-solving skills and good communication skills, both written and verbal • Ability to explain technical concepts to business stakeholders in a language they understand, and business requirements to technical people • Ability to successfully manage and maintain strong relationships with a team and clients • Effective planning and organizational skills • Understanding of how to enhance business outcomes with technology

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