Server

3 months ago

New Orleans, United States Brechtel Hospitality Full time

** Server**

Location * Summary

* Description

* Skills

Summary **Server** Salary To Be discussed Schedule Part Time, Full Time, Seasonal Experience Minimum 1 year of experience Location **Server**

Description Servers play an integral role in ensuring our guests have exceptional event and entertainment experiences that reflect our brand promise. They are responsible for positive Guest interactions while serving Guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our Guests' needs, making them feel welcome, comfortable, important and relaxed.

The right person will be passionate about hospitality, food and beverage service and thoroughly enjoy creating excellent experiences for our customers. The ideal candidate will have a friendly, outgoing disposition and previous experience working as a server in a bustling, fast-paced restaurant and/or entertainment setting.

Responsibilities:

Prepare room for bowling, events or walk-in guests by setting lanes, decorations, glasses, placemats, menus, buffets, condiments, candles, napkins, service plates and utensils as necessary.

Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies

Help patrons select bowling equipment, food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wine or other pairings; answering food and cockatil preparation questions

Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff or bar is running out of any items, etc.

Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests and properly and effectively communicating them.

Keep kitchen staff informed by noting timing of meal progression

Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars prior to food or beverage presentation.

Respond to additional patron requirements by inquiring of needs; observing bowling, entertainment and dining process

Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs

Properly open and pour wine at the tableside

Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return

Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons

Contribute to team effort by accomplishing related results as needed

Provide welcoming phone greeting and following Guest ordering procedures

Convey menu information over the phone to Guests and give accurate estimate of delivery time

Perform basic cleaning tasks as needed or directed by supervisor

Fill in for absent staff as needed

Assist with special events as needed

Adhere to grooming and appearance standards consistently

Promptly address customer service issues and refer customers to management when necessary

Qualifications:

Previous serving experience required

Excellent oral communication skills required

Positive interpersonal skills required

Must speak English fluently and be able to write in basic English

Necessary Alcohol and/or Food Handlers Card Certification

Good telephone speaking and listening ability

Translate Experience Minimum 1 year of experience Location Skills Customer Service Teamwork Flexibility professionalism Verbal and Written Communication Thoroughness persistence energy level Emotional intelligence client relationships Basic Math Knowledge of Food Service Regulations Lifting Resolve Conflict Selling to Guest's Needs By applying you confirm you have these skills. Experience **Minimum 1 year of experience** Your profile is almost ready, stand out by polishing and completing your profile %

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