Guest Services

1 month ago

Boise, United States BEST Crowd Management Full time

Job Title: Boise State University - Guest Services

Company: BEST Crowd Management

Location: Boise State University

Pay: $16.50 / hr

Job Type: Part-time

Summary:

Join the dynamic and customer-focused team at BEST Crowd Management as a Guest Services Staff member. As a part of our Guest Services team, you will play a crucial role in providing exceptional service and creating memorable experiences for event attendees. We are seeking enthusiastic, reliable individuals who are passionate about delivering outstanding customer service.

Responsibilities:

  • Provide outstanding customer service by warmly welcoming and assisting event attendees with their needs.
  • Assist with event set-up, including arranging equipment, placing signage, and other tasks as assigned.
  • Monitor event areas to ensure cleanliness, organization, and compliance with venue policies.
  • Answer questions and provide information about the event, facilities, and amenities to guests.
  • Guide and direct guests to appropriate locations, such as seating areas, restrooms, concession stands, and exits.
  • Address guest inquiries, complaints, or issues promptly and professionally.
  • Collaborate with event staff, vendors, and team members to ensure smooth event operations.
  • Assist with crowd management, when necessary, to ensure a safe and enjoyable experience for all attendees.
  • Adhere to company policies, procedures, and guidelines to maintain a high standard of professionalism and service excellence.

Requirements:

  • Be at least 18 years old (age requirements may vary depending on local regulations).
  • Hold a high school diploma or equivalent (some college education is preferred).
  • Previous experience in customer service, hospitality, or event-related roles is advantageous.
  • Excellent communication and interpersonal skills to interact effectively with diverse individuals.
  • Strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations.
  • Flexibility to work evenings, weekends, and holidays based on event schedules.
  • Physical stamina to stand, walk, and engage in physical activities for extended periods.
  • Demonstrated reliability, punctuality, and a strong work ethic.

Benefits:

  • Enjoy competitive pay based on your experience and qualifications.
  • Take advantage of opportunities for career growth and advancement within the company.
  • Enhance your skills and knowledge through training and development programs.
  • Benefit from flexible scheduling options to accommodate your personal needs.
  • Be part of a positive and supportive work environment that values diversity and inclusion.

EEOC Statement: It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

License #070333L

  • Guest Services Coordinator

    7 days ago

    Boise, Idaho, United States Hotel 28 Full time

    Job OverviewPosition Summary:As a Front Desk Agent at Hotel 28, you will play a crucial role in ensuring a memorable experience for our guests. Your primary duties will include welcoming and registering guests, delivering exceptional service throughout their stay, and managing the checkout process efficiently.Key Responsibilities:• Greet and register...

  • Guest Service Expert>

    2 months ago

    Boise, United States Smashburger Full time

    Smashburger - 8247 W Franklin Rd [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'll: Ensure each guest receives Gold Standard service; Be knowledgeable of all menu items and be able to make suggestions and answer questions; Process POS transactions and accurately follow cash handling procedures; Personalize food...

  • Guest Services Coordinator

    1 week ago

    Boise, Idaho, United States Raymond Management Full time

    Position: Guest Services Coordinator at Home2 Suites Boise DowntownJob Category: Front Desk Requisition Number: GUEST002568Overview:We are in search of a personable individual who excels in managing multiple tasks and possesses a genuine enthusiasm for engaging with guests. As a Guest Services Coordinator, you will be the initial and final point of contact...

  • Guest Services Representative

    7 days ago

    Boise, Idaho, United States Hotel 28 Full time

    Job OverviewPosition Summary: The Front Desk Agent plays a crucial role in creating a welcoming atmosphere for guests at Hotel 28. This position involves managing guest check-ins and check-outs, ensuring a seamless experience from arrival to departure.Key Responsibilities:Welcome and register guests upon arrival, ensuring a smooth check-in process.Handle...

  • Guest Services Representative

    7 days ago

    Boise, Idaho, United States Hotel 28 Full time

    Job OverviewPosition Summary:As a Front Desk Agent at Hotel 28, you will play a crucial role in ensuring a positive experience for our guests. Your primary duties will include welcoming and registering guests, delivering exceptional service throughout their stay, and managing the check-out process efficiently.Key Responsibilities:• Welcome guests upon...

  • Guest Services Representative

    2 weeks ago

    Boise, Idaho, United States MKM Hotels Full time

    Guest Services Representatives are essential in delivering a seamless and enjoyable experience for visitors. Their duties encompass:Welcoming guests and overseeing booking arrangements.Ensuring outstanding customer service throughout the duration of the guest's visit.Optimizing room sales and occupancy rates.Required Qualifications:Experience in the...

  • Guest Services Representative

    2 weeks ago

    Boise, Idaho, United States MKM Hotels Full time

    Guest Services Representatives are essential in providing a seamless and enjoyable experience for visitors. Their key duties encompass:Welcoming guests and overseeing booking processes.Delivering outstanding customer support throughout the duration of the guest's visit.Optimizing room sales and occupancy rates.Required Qualifications:Experience in the...

  • Guest Services Representative

    1 week ago

    Boise, Idaho, United States MKM Hotels Full time

    Guest Services Representatives are essential in providing a seamless and enjoyable experience for visitors. Their key duties encompass:Welcoming guests and overseeing booking arrangements.Delivering outstanding customer support throughout the duration of the guest's visit.Optimizing room sales and ensuring high occupancy rates.Requirements:Previous...

  • Evening Guest Services Associate

    2 weeks ago

    Boise, United States Geronimo Hospitality Group Full time

    Geronimo Hospitality GroupPosition Overview:As a vital member of our team, the Guest Services Representative for the PM Shift plays a crucial role in shaping the guest experience at our boutique hotel. Your responsibilities will include a variety of guest services, ensuring that every visitor feels welcomed and valued.Work Schedule:PM Shift - 3pm to...

  • Evening Guest Services Associate

    7 days ago

    Boise, United States Geronimo Hospitality Group Full time

    Geronimo Hospitality GroupPosition Overview:As a vital member of our team, the Guest Services Representative for the PM Shift plays a crucial role in shaping the guest experience. This position is designed for individuals who thrive in dynamic environments and enjoy interacting with a diverse clientele.Work Schedule:PM Shift - 3pm to 11pmAbout Us:At Geronimo...

  • Evening Guest Services Associate

    2 weeks ago

    Boise, United States Geronimo Hospitality Group Full time

    Geronimo Hospitality GroupWORK HOURSPM Shift - 3pm to 11pmTHE TEAMJoin a unique boutique experience in Boise, where we embrace your adventurous spirit and provide a stay that blends the rugged with the refined. Every detail is crafted to create an unforgettable experience for our guests.THE ROLEAs a Guest Services Representative, you will be the face of our...

  • Evening Guest Services Associate

    7 days ago

    Boise, United States Geronimo Hospitality Group Full time

    Geronimo Hospitality GroupWORK HOURSPM Shift - 3pm to 11pmABOUT USAt Geronimo Hospitality Group, we pride ourselves on providing a unique and memorable experience for our guests. Our boutique hotel offers a blend of comfort and adventure, ensuring that every stay is exceptional.ROLE OVERVIEWThe Guest Services Representative plays a crucial role in shaping...

  • Evening Guest Services Associate

    7 days ago

    Boise, United States Geronimo Hospitality Group Full time

    Geronimo Hospitality GroupWORK HOURSPM Shift - 3pm to 11pmABOUT USAt Geronimo Hospitality Group, we pride ourselves on providing a unique and memorable experience for our guests. Our boutique hotel in Boise is designed to awaken your adventurous spirit and satisfy your desire for exploration, offering a blend of rugged charm and refined details.ROLE...

  • Guest Services Cashier

    7 days ago

    Boise, Idaho, United States Reef Technology Inc. Full time

    Position Title: CashierLocation: Boise, Idaho, United StatesDepartment: Parking TeamEmployment Type: Full-TimeCompensation: $15.00 per hourShift: Swing 3pm-11:30pm (Availability for weekends required)Company Overview:REEF Technology is dedicated to transforming underutilized urban spaces into vibrant neighborhood hubs that connect communities to locally...

  • Evening Guest Services Associate

    2 weeks ago

    Boise, United States Geronimo Hospitality Group Full time

    Geronimo Hospitality GroupWORK HOURSPM Shift - 3pm to 11pmTHE TEAMJoin a unique hospitality experience in a boutique setting. We aim to inspire your adventurous spirit and offer a hotel experience that combines rugged charm with refined details.THE ROLEAs a Guest Services Representative, you will be the face of our establishment, making a lasting impression...

  • Porter - Housekeeping and Guest Services

    1 day ago

    Boise, Idaho, United States Topgolf Full time

    About the Role:We are seeking a skilled Porter to join our team at Topgolf. As a Porter, you will be responsible for maintaining the cleanliness and organization of our venue, ensuring a welcoming environment for our guests.Key Responsibilities:Complete all housekeeping tasks as directed by Operations and Facilities managementMonitor the use and inventory of...

  • Guest Services Specialist

    3 months ago

    Boise, United States Mister Car Wash Full time

    **Guest Services Specialist** ID-0502, 1790 Broadway Ave., Boise, Idaho, United States of America Req #2245 Monday, February 14, 2022 Working at Mister Car Wash is all about **opportunity**to be part of a team, achieve your goals, and **have fun in a fast-paced environment.** And with new stores in development, Mister has room for **every** team member to...

  • Guest Service Representative Home2 Suites Boise Downtown

    2 months ago

    Boise, United States Raymond Management Full time

    ** Guest Service Representative Home2 Suites Boise Downtown** **Job Category****:** Front Desk **Requisition Number****:** GUEST002568 Showing 1 location **Job Details** **Description** We are seeking an engaging individual with strong multi-tasking skills and a passion for working with people. As a Guest Service Representative, you are often the first and...

  • Guest Services Supervisor

    4 weeks ago

    Boise, United States Geronimo Hospitality Group Full time

    Geronimo Hospitality GroupDescription:THE TEAMBoutique and Boise. We will awaken your inner rebel, indulge your adventurous spirit and satisfy your urge to explore. Experience a boutique hotel stay unlike any other where rough meets refined and details matter.THE PLAYERYou are directly responsible for all functions of the Front Desk including scheduling,...

  • Guest Services Representative PM Shift

    3 months ago

    Boise, United States Geronimo Hospitality Group Full time

    WORK HOURS PM Shift - 3pm- 11pm THE TEAM Boutique and Boise. We will awaken your inner rebel, indulge your adventurous spirit and satisfy your urge to explore. Experience a boutique hotel stay unlike any other - where rough meets refined and details matter. THE PLAYER Often a guest's first impression of a property is the result of the Guest Services...